Hot Breads Irving

Hello Mayur Dubey, Thank you for taking the time to share your feedback. We understand how important your child's birthday celebration was, and we're disappointed to hear that your experience did not meet expectations. Our cakes are prepared fresh, and the quality of every order is important to us. In some cases, when a cake is exposed to warmer temperatures for an extended period or does not remain adequately chilled, moisture and filling consistency can be affected. However, we would like to better understand the circumstances surrounding your order. We also acknowledge your concerns regarding the delay and waiting time. We are reviewing this feedback with our team to improve both order coordination and customer experience. We appreciate you bringing this matter to our attention and would welcome the opportunity to discuss it further. Please feel free to contact the store directly with your order details. Best regards, Hot Breads Irving

Hello Deepa, Thank you for your wonderful review. We’re delighted to hear that the customized Dubai Chocolate Pistachio Cake exceeded your expectations and helped make the birthday celebration special. It’s great to know that you enjoyed the rich chocolate, balanced pistachio filling, and the overall presentation of the cake. Hearing that your guests loved it and kept asking where it was from truly means a lot to our team. Thank you for choosing us for such a special occasion. We look forward to being a part of your future celebrations. Best regards, Hot Breads Irving

Hello Jagan Potluri, Thank you for your wonderful review! We're delighted that you and your colleague enjoyed our biryani combo, flavorful dishes, and generous portions. Your kind words about our service, ambiance, and vegetarian options mean a lot! We're glad you found our seating and parking convenient as well. Looking forward to welcoming you back for another delicious meal soon! Regards, Hot Breads - Irving.