Hot Dog Heaven

Name: Hot Dog Heaven
Address: 493 Cleveland Ave, Amherst, Ohio, USA
Telephone: +14409887404
Price range: $
Rating: 4.2

#20 of 70 fast food in Amherst

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Enjoy perfectly cooked chili dogs, cheeseburgers and bacon at this restaurant when you happen to be near it. Many guests have noticed that sundaes here are tasty. Get your meal started with delicious lemonade.

Hot Dog Heaven is well known for its great service and friendly staff, that is always ready to help you. Prices at this place deserve attention because they're affordable. You will definitely appreciate the peaceful atmosphere and cute decor. 4.2 is what this spot got from the Google rating system.

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Ratings of Hot Dog Heaven

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Zomato

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Trip

(4/5)

110

Facebook

(4.4/5)

690

Visitors' opinions on Hot Dog Heaven

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Hemani Raval 7 days ago on Google

I recently moved to Amherst and everyone talks about the local hot dog heaven. The first time I went through the drive through the worker threw the clipboard into my lap in my car for me to sign the receipt and said “sign this” i said “okay thank you” handed it back to her and she ripped it out of my hand and took it. I was nothing but pleasant towards her saying “thank you” and “have a nice day”. At first I’m like “whatever just a moody teenager” bc the workers are all teenagers there. My next drive through experience I ordered ice cream and some few drinks. The lids of the drinks were not on all the way and spilled all over the interior of my car. At this point I’m like “okay whatever they’re busy I get it”. After that the many times I’ve gone since then and attempted to give them chances today I had it. I ordered 2 chili cheese dogs. I went home and opened it and I kid you not I got 2 raw hot dogs with no buns. Who orders hot dogs with no buns from a hot dog establishment? I had it and went back there and as soon as the one male teenager saw me he said “yeah I know” he immediately knew that he gave me the wrong stuff. I opened the boxes with hot dogs with no buns and I said this is unacceptable. Hot dog heaven count your days because you have lost a customer who is new to the city and will be telling their friends to not pay their money to this establishment. I have never seen an adult there and these teenagers are not being held accountable. Service: 1

Response from the owner 7 days ago

Hello Hemani, I would be more than happy to speak with you regarding your experience. Please …Hello Hemani, I would be more than happy to speak with you regarding your experience. Please give me a call at 440-988-7404. If I’m not there please leave a call back number and I will return your call. -KarenMore

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Tim Courtney 7 days ago on Google

Mr P.Hunter one of the rudiest young men I have ever delt with ! He stated "I quits in 3 days and don't care about the rude nasty service" he and his crew gave over them not getting the order correct. He then even went as far as calling me a lier about the order I placed. If this is how this business treats seniors and children the owner should be ashamed of them self and these actions . as a past restaurant and food critic I give this place a thumbs down food was cold and plain. $70.00 for what's called bar food wow ! But worse than bar food. Wendy's would have been better. And I would have received better service from a bar than this place. To the owners shame on you for hiring such spoiled non caring young people who do not take pride in what they do, and not care about the facts that this is your business and your livelihood they are representing. In today's society small business are struggling to stay afloat and should strive to do better and then some franchise. and this entire crew was not only horribly disrespectfu and nasty to me but to my grandchildren as well and acted very proud of the fact they were. I heard such good things about this place and as a FIRST time visitor with my son and grandchildren I was never more disappointed in the service especially.! congratulations Mr Hunter and good luck in life with your disrespect and lack of communication skills and the ability to act human ( how you treat people and act in life reflects on your up bringing" Keep that in mind the next time you choose to behave poorly and disrespect someone especially seniors and small children. Again Good luck you will need it . To the owner hire better staff the place is charming, some what clean , and food was cold, service was rude and disrespectful ! But...... I doubt the owner even cares or reads these reviews.