Hotel Rozafa

Name: Hotel Rozafa
Address: Rruga Teuta, Shkodër, Shkodër County, Albania
Telephone: +355674029369
Rating: 4.8

928 votes

#39 of 275 restaurants in Shkodër

No info on opening hours

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Walking near Ebu Bekr Mosque, visit Hotel Rozafa. It's a must to taste great coffee while coming to this place. This spot is well known for its great service and friendly staff, that is always ready to help you. You will like fair prices. 4.4 is what Hotel Rozafa received from the Google rating system.

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Ratings of Hotel Rozafa

Google

(4.4/5)

928

Visitors' reviews on Hotel Rozafa

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Caleb 2 months ago on Google

Most importantly: honest, warm, and helpful staff that will be essential to your trip. Also: unbeatable location, excellent cleaning, spacious bathrooms, and convenient dining. A special thank-you to Samira (administration) and Stevens (dining) for rescuing my first-time visit to Albania over and over again. They represent the reasons why I will book here above anywhere else when I return.

Response from the owner 2 months ago

Dear Guest, Thank you very much for choosing our hotel and for taking the time to share such a wonderful review. We are truly delighted to know that you enjoyed our location, cleanliness, spacious rooms, dining experience, and, above all, the hospitality of our team. Your kind words are the greatest reward for our staff. A special thank you for recognizing Samira and Stevens. We will be sure to share your compliments with them—they will be thrilled to know they helped make your first visit to Albania such a memorable one. It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next visit. Until then, we wish you safe travels and all the very best! Warm regards, Hotel Management

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Vicky Garoz 3 months ago on Google

We stayed in the Jacuzzi Room and, unfortunately, this hotel did not meet our expectations for a 4-star property. In our opinion, it feels much closer to a 3-star hotel. The room itself was very spacious and the balcony had lovely views, which we appreciated. However, it was surprisingly impractical. There were very few power outlets, and the ones next to the bed didn’t even work, making it difficult to charge our devices. There was also a kettle, but no tea, coffee, sugar or anything else to actually use it with, so it seemed pointless. The “jacuzzi” was another disappointment. It’s actually just a standard one-person bathtub with basic hydromassage. The jets were barely noticeable, and there was a major leak underneath the tub, so every time we used it the bathroom floor flooded. We had to use all of our towels to soak up the water. It also wasn’t very clean, as there was quite a bit of sand inside the tub when we arrived. There is no separate shower either, so showering in the bathtub only made the flooding worse. The curtains block almost no light, so by 5:00 a.m. the room was completely bright and we were awake much earlier than planned. The room also lacked some basic amenities you would normally expect in a 4-star hotel. There was no safe, and the only bathroom product provided was a hand soap dispenser labelled as an “all-in-one” shampoo and body wash. Breakfast was very average. There were plenty of local products, which is nice if you enjoy traditional Albanian breakfast, but if you don’t, there were very few alternatives. We were also surprised that in a country full of fantastic bakeries, the hotel only offered sliced sandwich bread instead of fresh bread. Overall, the hotel has potential thanks to its spacious rooms and nice views, but it needs much better maintenance and attention to detail to justify its 4-star rating. Service: 3

Response from the owner 2 months ago

Dear Guest, Thank you for taking the time to share your detailed feedback. We truly appreciate your comments, as they help us identify areas where we can continue to improve our services and guest experience. We are pleased to know that you enjoyed the spacious room and the beautiful balcony views. At the same time, we are sorry that some aspects of your stay did not meet your expectations. Your observations have been shared with the relevant departments and will be carefully reviewed. Guest satisfaction is very important to us, and we continuously work to maintain and improve the quality of our facilities and services. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Kind regards, Hotel Management

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Fatih Hoca 4 months ago on Google

Great stay at Hotel Rozafa! The rooms were clean, the location is perfect, and the staff was very welcoming. Special thanks to Toni, who was extremely helpful and kind throughout our stay. Highly recommended!

Response from the owner 4 months ago

Thank you for your kind words! We truly appreciate it and are always happy to assist valued clients like you. You’re welcome anytime—we look forward to seeing you again.

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