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Response from the owner
a month ago
Dear Don, Thank you for taking the time to leave us a review. We are thrilled that our team and accommodations made a positive impact on your stay with us. However, we are shocked to read your review. What you experienced in the elevator is unusual and we hope that you were able to let the front desk know as they are ready to assist with any concern. Our team will be sure to discuss your feedback for improvement purposes so that this does not happen again. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.