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A number of visitors of this restaurant say that perfectly cooked steaks, salmon and burgers are served here. Taste good ice cream. Houston's is ranked 4.3 within the Google grading system.
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Visitors' reviews on Houston's
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Warren C. Johnson
a month ago on Google
Everything about Houston’s is excellent. The food the service and the atmosphere. I have been going for 25 years, sometimes there is a wait but worth every minute! Spinach dip a must and everything on menu is fresh and delicious. Food: 5 Service: 5 Atmosphere: 5 Meal type: Dinner Price per person: $40–50
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Eti Friedman
a month ago on Google
I don't normally write online reviews, but I recently had an experience so surreal that I felt compelled to share it. My wife and I have frequented Houston's over 120 times since they opened in 1996. While prices have naturally gone up over the years, the quality of the food and service has remained consistently strong. Overall, it's a restaurant we've thoroughly enjoyed visiting every few months. Recently, my siblings and I took our 86-year-old mother there to celebrate her birthday. While the meal was good overall, we ran into a few minor hiccups. I was going to chalk it up to an off day and move on, but the restaurant sent me a post-dining feedback survey, so I filled it out honestly. To my absolute surprise, I received the following response from Jessica Treadway in Guest Services: "We are in receipt of your recent Wisely review which prompted a review of your previous comments. While we understand you dine frequently, it seems you are often under the impression that we have missed the mark in one capacity or another. This is unfortunate as our goal is always to exceed our guests' expectations. In relation to your most recent comment, we always cut our burgers in half unless our guests request otherwise. That said, given the frequency of your displeasure, we believe it is best if you find alternative dining arrangements moving forward. We are in the business of providing excellent food and service to those who appreciate what we offer, and it is clear our restaurant is not in line with your dining preferences. Thank you for your time, and we wish you well." Needless to say, telling a loyal customer of nearly 30 years to "find alternative dining arrangements" simply for providing constructive feedback on a survey is an astonishing approach to customer service. Subsequent attempts to reach Hillstone management went unanswered (despite receiving email read receipts). It is incredibly disappointing to be treated this way after decades of support. If you visit Houston's, you will likely get a good meal--just be aware that if they ask for your feedback on a survey, you might want to keep it to yourself. Food: 5 Service: 4 Atmosphere: 5 Meal type: Lunch Price per person: $40–50 Recommended dishes: Steak, Cherry Brownie with Meeting Vanilla Ice Cream, House-Smoked Salmon, Emerald Kale & Rotisserie Chicken, Rotisserie Chicken Recommendation for vegetarians: Somewhat recommend Vegetarian offerings: Clearly labelled vegetarian dishes
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Dios
2 years ago on Restaurant Guru
My friend and I have been going to Houston’s for about 6 years now, especially for birthday dinners. I made reservations almost two weeks prior. The food was good and our waitress very pleasant. However, our dinner was ruined by management! First a manager in a Chefs coat saying we needed to go outside if we needed to take a call, which I found it strange the way he approached us as we were sitting at one of the booths close to the bar and everyone was on their phone. Then as I had just finished paying the bill, a second manager came to us asking how was everything, therefore I made him aware that the waitress was splendid, but I was taken back by the other manager as I thought perhaps we were approached for sending back a drink and it seemed odd because lately people are always on there phone and don’t even follow the dress code as many customers walk in wearing tracksuits and not very well groomed. The manager just said “You have a 90 minute limit and you have exceeded it!” When I said that was very rude and it just discourages us from returning to this establishment” he just said “Do what you want, I don’t care, next time make a reservation!” and walked away. He was extremely unprofessional. I commented this experience to 2 other friends and they said they had a similar experience with the same manager 2 weeks ago. It is such a shame this is the treatment from a place that is over priced and we gladly spend the money, but as of now I will not be returning to this establishment!
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American, Vegetarian options
$$$$
Price range per person
$40-$100
© OpenStreetMaps
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Address
1 Riverside Square Mall #181, Hackensack, New Jersey, USA
Features
Сredit cards accepted
No outdoor seating
Booking
Wheelchair accessible
Takeaway
Parking
TV
Opening hours
| SundaySun | 12PM-9PM |
| MondayMon | 11:30AM-9PM |
| TuesdayTue | 11:30AM-9PM |
| WednesdayWed | 11:30AM-9PM |
| ThursdayThu | 11:30AM-9PM |
| FridayFri | 11:30AM-9:30PM |
| SaturdaySat | 11:30AM-9:30PM |
Website
Instagram
@houstonsbergencounty
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