Hugabo

Name: Hugabo
Address: 30 Sembawang Dr, #01-27A Sun Plaza, Singapore, Singapore
Price range: $
Rating: 2.8

82 votes

#1724 of 16515 seafood restaurants in Singapore

Open now 10:30AM - 8:30PM

Updated today

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This restaurant offers you tasty beef balls, spicy soup and prawns. Food delivery is a big plus of Hugabo. A number of reviewers suppose that the staff is gracious here. A lot of visitors find that the service is enjoyable. The comfortable atmosphere makes a good impression on customers. But people rate this place below average on Google.

Frequently mentioned in reviews

food delivery dinner lunch great service

beef spicy soup prawns beef balls rice tomato soup

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Ratings of Hugabo

Google

(3.9/5)

Visitors' reviews on Hugabo

/ 73

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Noor Erne 4 months ago on Google

a concern regarding hygiene practices observed at the Sun Plaza branch on 27 May 2026 at approximately 8.20pm. A staff member (a Chinese lady wearing glasses) was seen sweeping the floor prior to serving customers. She then proceeded to take my order and was about to prepare food, including scooping rice, without washing or sanitising her hands. After attending to the order, she resumed sweeping duties. This sequence of actions is concerning, as it reflects poor hygiene practices for a staff member handling food. I hope the management will review the CCTV footage of the incident and provide appropriate guidance and retraining to ensure proper food hygiene standards are consistently maintained. Thank you for your attention to this matter. Meal type: Dinner Price per person: $1–10 Food: 2 Service: 1 Atmosphere: 3 Recommended dishes: Fish Soup

Response from the owner 4 months ago

Dear Noor Erne, Thank you for bringing this matter to our attention. We sincerely apologise for the experience you had at our Sun Plaza branch on 27 May 2026. Food safety and hygiene are extremely important to us, we take your feedback seriously and will review the CCTV footage and conduct an internal investigation regarding the incident you described. We will also reinforce proper hygiene procedures with our team members and provide additional training where necessary to ensure our food handling standards are consistently maintained. Thank you for taking the time to share your concerns. Your feedback helps us improve our operations and service standards.

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liara ll 6 months ago on Google

i dont write reviews one usually but then wah this place service is terrible. i order grab and it said ready but when i come and ask this one auntie, she say its not ready very rudely and only 30 minutes later a girl give me my food saying its ready a while already and say sorry sorry. that one rude person i give 1 star. Food: 3 Service: 1 Atmosphere: 1 Order type: Delivery

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Gan Eunice a year ago on Google

Have always been a regular patron of Hugabo @ Sun Plaza outlet since I'm also living nearby too . My order initially is always the batang sliced fish value soup with rice and additional egg floss . Nowadays I always order the same set , but request to change the soup to Tom Yum flavour instead . Have no issues all these while , until today , 08 Dec 2024 at approximately 1647 hours , when I went there to order and was served by this super rude Indian guy . I had told him that I would like to request to change the soup to Tom Yum flavour . He straightaway replied he has never come across such order before and I told him he could actually check with his colleague cause I've been ordering it all the while and no issues , plus if he wants I could show him pictures as proof . He just simply stood at the cashier and didn't even bother to ask his other female colleague who was also there . Had told him that I come all the way here to place my order , could he do me this favour instead and he showed that unwilling facial expression and of course the way he replies (like want to start a quarrel) plus gave me the receipt after I made payment is rather offensive . Come to order my dinner to take to work but got such lousy service all because of a very rude Staff . Is this how your Staff are being trained to talk to customers in that manner ? Loved the food but customer service definitely needs more room for improvement ! So far your other fellow Staffs whom I've ordered from before have been very friendly . Food: 5 Service: 1 Atmosphere: 1 Order type: Take out Meal type: Dinner Price per person: SGD 10–20

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Soups

$$$$ Price range per person SGD 1-SGD 10

30 Sembawang Dr, #01-27A Sun Plaza

Singapore, Singapore

Sembawang

Address

Sembawang

30 Sembawang Dr, #01-27A Sun Plaza, Singapore, Singapore

Features

Wheelchair accessible

Opening hours

SundaySun	10:30AM-8:30PM
MondayMon	10:30AM-8:30PM
TuesdayTue	10:30AM-8:30PM
WednesdayWed	10:30AM-8:30PM
ThursdayThu	10:30AM-8:30PM
FridayFri	10:30AM-8:30PM
SaturdaySat	10:30AM-8:30PM