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Response from the owner
19 days ago
Hi Lisa! We are sorry to hear that your return this week was less than exceptional. The error was brought to our attention yesterday and we were happy to have that fixed for you, as we will always be more than happy to fix an error made on …Hi Lisa! We are sorry to hear that your return this week was less than exceptional. The error was brought to our attention yesterday and we were happy to have that fixed for you, as we will always be more than happy to fix an error made on our part. I appreciate you sharing today's experience and sincerely apologize that you did not have the best customer experience, as that is our #1 priority. This is something we will absolutely address and coach our team on. More