Hungry Square New

Thank you for your feedback, Asif. We are sorry to hear about your experience. Unfortunately, during busy periods delivery times can sometimes be longer than expected, however this is never the standard service we aim to provide. We always try our best to keep customers updated, and we apologise if the communication on this occasion did not meet expectations. We also take comments about food quality very seriously, as our goal is always to deliver hot and fresh meals. Your feedback has been shared with the team so we can review what happened and improve our service moving forward. If you would be happy to contact us directly, we would appreciate the opportunity to look into your order and make this right for you.

Hi, thank you for your feedback and we are really sorry about the long delivery time you experienced. Waiting that long is not the level of service we aim to provide. We are glad to hear you usually enjoy the food, however on busy periods delays can occasionally happen and we are currently working on improving our delivery timings so this does not happen again. Please contact us directly at the shop with your details and order information, we would really like the opportunity to make this right for you. We truly appreciate your patience and hope to serve you again soon with a much better experience.

Thank you