IHOP

Name: IHOP
Address: 9364 WI-16, Onalaska, Wisconsin, USA
Price range: $$
Rating: 0.6

#26 of 85 restaurants in Onalaska

Open now 6AM - 12AM

Updated 3 months ago

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Visitors don't like pancakes and coffee at this restaurant. Based on the reviewers' opinions, the staff can be disorganized. Unprofessional service is something that guests don't like at IHOP. According to the guests' opinions, atmosphere is cozy here. This place has been rated below average by Google.

Frequently mentioned in reviews

breakfast brunch

meat steaks pancakes coffee

Ratings of IHOP

Google

(1.9/5)

Visitors' reviews on IHOP

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Scott H 3 months ago on Google

Waited 30 minutes for table of 6 while Bunch of empty tables. Took 45 minutes to get our food. Got our food, it was cold. Definitely should not combine restaurants. Never going here again. I recommend u don't either. Meal type: Breakfast Food: 1 Service: 1 Atmosphere: 2

Response from the owner 3 months ago

Scott – we are sorry to hear you had an unpleasant experience at the Onalaska IHOP. We’d like your next visit to be a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info for the Onalaska IHOP franchisee to follow up with you: https://empli.fi/cs/ih118258228

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Gil Gil 4 months ago on Google

I just want to tell anyone planning to visit this restaurant to inspect their food very carefully. I ordered the *tres leches* pancakes, and the milk was spoiled; furthermore, the service is abysmal. While some of the dishes are decent, they clearly do not care about the people who dine there—they have no qualms about serving you rotten food. Just be careful and look out for your health. Meal type: Other Price per person: $20–30

Response from the owner 4 months ago

Thank you Gil for taking the time to leave us a review although we’re sorry to hear that your experience did not meet your expectations! Please copy and paste this link into your web browser so we can get just a little more info for the Onalaska IHOP franchisee to follow up with you: https://empli.fi/cs/ih117367047

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Em 5 months ago on Google

Genuinely not sure what is wrong in there. Every single employee we came across seemed to be dosed with barbiturates. Not a single thought behind their eyes, moving at a snail's pace, and no ability to complete a task. Jj was the only one I saw who seemed stable enough to try and do his job. One server poured an entire trays worth of drinks on a patron. No "I'm sorry," but a "I hope your pants are okay." The mess of fluids on the floor were left for the remainder of our breakfast - no one came to mop it or put a sign down. That server continued to walk around while dripping all over the floor. Literally taking orders while dripping orange juice onto another patron's table. The hostest was dirty with untied shoes and unkempt hair. They just seemed to walk around aimlessly and not greet people who would walk in. Our server gave us the typical ihop experience. Took our order - asked if we needed anything - gave us our bill. Nothing exciting - No complaints. Until she forgot about us and never took our money. We ended up having to just leave money on the table and hope it was found. Several people just got up and left. Either from being forgotten, seeing the state of the place, or watching squishy-shoes McGee saunter about. We are out $40, but at least my husband and I had a few good laughs. Meal type: Breakfast Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

Em – we are sorry to hear you had an unpleasant experience at our Onalaska IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Onalaska IHOP franchisee follow up with you: https://empli.fi/cs/ih115815941

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