Ice Bite

Hi Julia, we're very sorry to hear that you have been feeling unwell and sincerely apologise that your order did not meet expectations. We take any concerns regarding food quality and safety extremely seriously and will be passing this on to management to investigate. Please send us a direct message on Facebook with your order details, including the platform you ordered through, so we can look into this properly. We also apologise for the longer waiting time and appreciate you bringing this to our attention.

Hi Soph, thank you so much for the 5-star review! We're thrilled you enjoyed your experience and can’t wait to serve you again soon Next time, you can order directly through our website at www.icebitehull.com — you'll save money by skipping third-party fees! Thanks again for your support!