Ife Grand Resort

Dear Taiwo Alatishe, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. At Ife Grand Resort, we strive to provide a comfortable and enjoyable stay for all our guests, and we regret any inconvenience you experienced regarding power supply and water availability. Your comments have been shared with the relevant teams for immediate review and improvement. We value your feedback and would appreciate the opportunity to learn more about your experience. Please feel free to contact us directly so we can address your concerns and work toward restoring your confidence in our services. Thank you for bringing this to our attention.

Dear KKV Global, Thank you for taking the time to share such a detailed review of your experience at Ife Grand Resort. We are glad you recognized the uniqueness of our facility, including our chalets, event centre, cinemas, and art gallery, as well as the overall layout of the resort. However, we are truly sorry to hear that your stay was affected by several service and maintenance issues. Your concerns regarding delayed response to requests, staff performance inconsistencies, and the issues with utilities such as electricity, water, and the water heater are taken very seriously. This is not the standard we aim to uphold, and we sincerely apologize for the inconvenience caused during your stay. Please be assured that your feedback has been escalated to management for immediate review, particularly in the areas of staff training, response time, and facility maintenance. We are committed to improving these areas to ensure our guests have a smoother and more enjoyable experience. We appreciate your honesty, as it helps us identify where we need to do better. We hope you may consider giving us another opportunity in the future to provide you with the quality stay we are capable of delivering.

Dear Olufemi Ayodele, Thank you for taking the time to share your feedback. We are glad to hear that you find Ife Grand Resort to be a nice place and appreciate aspects of your stay, including our location and overall experience. We also sincerely appreciate your honest note regarding the need for improvements and renovations. Feedback like yours is very important to us as we continue working on upgrading our facilities and enhancing the comfort and experience we offer our guests. Please be assured that your comments have been noted and will be shared with the relevant teams as part of our ongoing improvement plans. We hope to welcome you back in the future and provide you with an even better and more refined experience.