Soggiorno - Il Sentiero degli Ulivi

Dear Mr. Sharapreet, We are sincerely sorry to hear that your stay did not live up to your expectations. However, we would like to clarify some points mentioned. …Dear Mr. Sharapreet, We are sincerely sorry to hear that your stay did not live up to your expectations. However, we would like to clarify some points mentioned. Contrary to what is stated, we have provided two fans in your room, in addition to breakfast and lunch room service to make your stay as comfortable as possible. We also offered support for getting around Benevento, both in finding taxis that weren't available, and in finding someone to accompany you. In this regard, we are surprised that the customer service was non-existent as Antonio and his parents fully satisfied his every request and need, with a smile and maximum availability. Although you speak of one of the worst experiences, we are happy to have given you support even though it was not appreciated as our main goal is to make our guests feel at home. More