Open now
5PM - 11PM
Updated 10 days ago
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This restaurant offers its visitors to degust Indian cuisine. Good chilli chicken, fish tikka and naan can be what you need. Taste tasty ice cream at Indian Lounge. It's time to degustate delicious lager, brandy or wine. This place provides the great iced coffee selection.
Food delivery is a big benefit of this spot. A lot of people mark that the staff is gracious at this place. Professional service is a strong point that plays a great role for the success of this restaurant. Here you will pay average prices. There is a cozy atmosphere and homey decor at Indian Lounge. This place is rated on Google 4.6 by its clients.
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Address
51 Bolton St, Bury, England, United Kingdom
Features
Delivery
Takeaway
Сredit cards accepted
No outdoor seating
Booking
Wheelchair accessible
Wi-Fi
Opening hours
| SundaySun | 4:30PM-10PM |
| MondayMon | 5PM-11PM |
| TuesdayTue | 5PM-11PM |
| WednesdayWed | 5PM-11PM |
| ThursdayThu | 5PM-11PM |
| FridayFri | 5PM-12AM |
| SaturdaySat | 5PM-12AM |
Website
Instagram
@indianloungeramsbottom
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1. A week later the same, 'outdated' drinks menu is still displayed on each table.
2. It is a lie that we had been informed of the price change. The only mention of this was when the bill was questioned.
3. We did not choose the most expensive wine we chose the New Zealand wine and clearly stipulated to the waiter the wine the New Zealand we wanted to order.
4. When we questioned the cost of the wine when presented with the bill, the waiter could only keep repeating the prices had gone up and that is the amount we had to pay, as everyone who eats here knows that! Unfortunately we didn't and refused to pay the extra amount from the advertised price.
5. The point Catriona made regarding the extra cost to the fixed price menu, which you haven't understood is that we were very clearly notified about the extra charge to the food which we were more than happy to pay, but no mention that the drinks menu was out of date and the wine was an extra £5 a bottle.
6. The waiter summond another member of staff who in my opinion was extremely condescending and would not allow me to speak and extended his arm towards me, indicating a stop sign, on a few occasions which I found offensive and rude.
7. At no point did either if us raise our voices, become aggressive or use foul language, that is not in our nature to ever speak to another human being that way. The comments made below are lies and a slant on our character which I find exceptionally unjust, which is why I have had to send this.
8. No menu was thrown at any member of staff, the drinks menu was tossed, like a napkin would be, in pure exasperation as the conversation was going nowhere and there was no understanding of the point we were making.
9. At no point did you try to make the situation right, only when we insisted that we would not be paying the extra you had added to the bill did the staff member back down and agree.
It is very disappointing that the restaurant does not accept or follow trading standards that the price you advertise is the price a customer pays and your lack of understanding regarding this is a big concern.
The food and service was excellent but the way this was handled and your comments made in your reply are disgusting.
Unfortunately we will not be returning as we both found the conversations at the end of the meal upsetting which left us speechless.