Insomnia Cookies

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119 votes
ClosedOpens at 12PM
Updated 3 months ago
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The interior of Insomnia Cookies
Among various things one can find exterior and interior at Insomnia Cookies
Food at Insomnia Cookies
Meals at Insomnia Cookies
Food at Insomnia Cookies
Food at Insomnia Cookies
Meals at Insomnia Cookies
Ice cream at Insomnia Cookies

Come here for a drink after a long walk around Naper Settlement. Try nicely cooked chocolate cookies, biscuits and ice cream that are offered at this confectionary restaurant. A collection of great chocolate frappe or good coffee is recommended to visitors.

Food delivery is a big plus of Insomnia Cookies. The professional staff meets you at this place all year round. Cool service is something guests like here. Affordable prices are to be expected at this spot. When you enter this place, you feel the enjoyable atmosphere. But this confectionary restaurant is not highly appreciated by Google users who assigned it a below average rating.

Ratings of Insomnia Cookies

Visitors' reviews on Insomnia Cookies

/ 92
Susan Causey Request content removal
I am totally addicted to the peanut butter cookies. You also have to sign up for the rewards program. As a rewards member, you get free delivery. Sometimes parking is no problem, but at busy times for the plaza, it can be a nightmare. They offer great deals at different times like buy 9 get 3 free. The deluxe cookies are pricey, but they are bigger than the standard cookies.
Randy Hilarski Request content removal
My kiddo was driving me crazy to try this place out. We were pleasantly surprised. I loved the chocolate mint and my military discount chocolate chip. The kids liked their confetti cookies. I loved how they had milk for sale. Nice touch!
Christopher Ullrich Request content removal
I walked into the Naperville Insomnia Cookies excited to order a Super 6. This is genuinely my favorite cookie company, which is why this experience was so disappointing. I clearly told the cashier, Amari, exactly which six cookies I wanted. When I checked the receipt, I realized I had been charged for six individual cookies instead of the advertised Super 6 bundle. The total was more than seven dollars higher than the listed price. The only reason it was caught is because I actually looked at the receipt. How many customers don’t? When I politely brought it up, there was no apology and no accountability. I was told, “You said this cookie not that cookie.” Then, “I thought that is what you wanted.” There was no clarification during the order and no effort to correct it afterward. It is not about the money. It is about service and ownership. This is my favorite cookie company. I do not want that experience tarnished because the attitude and training at one of the few locations you operate are not being controlled. Mistakes happen. This felt dismissive and careless. Loyal customers should not have to defend their own order just to be charged correctly.
22 E Chicago Ave Ste 109
Naperville, Illinois, USA
Address
22 E Chicago Ave Ste 109, Naperville, Illinois, USA
Features
Delivery Сredit cards accepted Takeaway Not wheelchair accessible
Opening hours
SundaySun 12PM-1AM
MondayMon 11AM-1AM
TuesdayTue 11AM-1AM
WednesdayWed 11AM-1AM
ThursdayThu 11AM-3AM
FridayFri 11AM-3AM
SaturdaySat 12PM-3AM
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