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Response from the owner
a month ago
Aloha! First, congratulations on your new little one, and thank you for choosing to celebrate your first daiquiri with us. We're truly sorry to hear your visit didn't reflect the welcoming island vibe we work so hard to create. That's not the experience we want for any of our guests, especially valued regulars like you. We take your feedback seriously and will be reviewing what happened during the time you mentioned. Thank you for bringing this to our attention—we hope you'll give us another chance to provide the relaxing tropical escape you know and love.
