Jack's Family Restaurant

Name: Jack's Family Restaurant
Address: 3770 E Shelby Dr, Memphis, Tennessee, USA
Telephone: +19018812785
Price range: $
Rating: 4.8

584 votes

#23 of 2090 fast food in Memphis

Open now 4:30AM - 12AM

Updated 2 months ago

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Do not leave without degusting perfectly cooked fried chicken, hamburgers and cheese biscuits. Visitors don't like biscuits and chocolate frappe at this fast food. At Jack's Family Restaurant, you can get a takeaway. The staff is said to be well-trained here. The nice service shows a high level of quality at this place. Prices are found democratic here. When you enter this place, you notice the calm atmosphere. But this spot is not highly estimated by Google users who assigned it a below average rating.

Frequently mentioned in reviews

dinner 4pc

chicken 2pc

on Shelby Drive

fork

response

1st

continue

the mashed potatoes

the young lady

go ahead

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Ratings of Jack's Family Restaurant

Google

(3.9/5)

571

Trip

(5/5)

Visitors' reviews on Jack's Family Restaurant

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Kash 3 months ago on Google

Erica was GREAT! The best customer service with a smile. Meal type: Breakfast Price per person: $1–10 Service: 5

Response from the owner 3 months ago

We appreciate your kind words, Kash! It's wonderful to know Erica's service brought a smile to your day.

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Irene Rojas 3 months ago on Google

So far have not had bad food. Other than a iced coffee but that didn't bother me. What bothered me most was the employee at the drive thru register. The woman employee who takes the order in drive thru was very nice and helpful. Now the lady in the window taking the money is total opposite. This is my second encounter with the employee at the drive-thru register. She does not give any greeting, smile nor a thank you. Just takes your money with little to no contact if possible. Understandable that not everyone has good days, but that should not be shown if working with the public. Meal type: Breakfast Price per person: $1–10 Food: 4 Service: 2 Atmosphere: 3

Response from the owner 3 months ago

Thanks for your review, Irene. We're pleased you liked the food and found our order taker helpful. We apologize for the lack of friendliness at the drive-thru window and will address this with our staff. We hope to make your next visit more pleasant.

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Alessia Burst 3 months ago on Google

I am convinced that the staff here is always on point. The food was fast, fresh, and hit the spot. I will be back! Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 3 months ago

Thanks, Alessia! We're delighted to hear you enjoyed the quick and fresh meal. Looking forward to welcoming you back soon!

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+1 901-881-2785