Java House - Galleria Mall

Name: Java House - Galleria Mall
Address: Galleria Mall, Langata Rd, Nairobi, Nairobi County, Kenya
Telephone: +254724719218
Price range: $$
Rating: 3.4

1726 votes

#232 of 1326 coffeehouses in Nairobi

Open now 6:30AM - 9PM

Updated 3 months ago

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Pulled pork sandwich at Java House - Galleria Mall

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Nicely cooked pepper steaks, fish curry and bacon are the tastiest dishes. You may be offered such food as tasty chocolate fudge, chocolate fudge cakes and chocolate cakes, don't hesitate to try them. Check out delicious iced coffee, milkshakes or latte.

Choose between indoor and outdoor seating. The appealing staff at this restaurant can demonstrate how much they appreciate their clients. The good service is something these restaurateurs care about. Prices are found reasonable here. The spectacular atmosphere meets you at Java House - Galleria Mall. As for the Google rating, this place received 4.3.

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chocolate Fudge Cake

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000Recommended dishes

dine inMeal type

steaks burritos pork fish pepper steaks bacon

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Joe Njenga 6 months ago on Google

It's the slowest Java ever. You wait for your food for at least 45 minutes. The service is crap. Staff look overwhelmed and clueless...a few years later still waiting for food staring at the forks. After a few years the food arrived and it was well done and delicious. Price per person: KES 1,500–2,000 Food: 2 Service: 1 Atmosphere: 5

Response from the owner 6 months ago

Waiting 45 minutes for your food and encountering overwhelmed staff is certainly not the Java House experience we aim for, and I apologize for this delay. I'm glad you eventually enjoyed the well-cooked food. We're working on speeding up service and training our team better to improve your next visit. Thanks for sharing your honest feedback.

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Fakhruddin Gulamali 7 months ago on Google

If ignoring customers was a skill, Java House would be world class. Counter staff ignored us, waiters ignored us, 20 minutes wasted while they walked around with attitude. This is the second time, so clearly it’s normal here. What made it worse was watching other customers especially white customers being attended to almost immediately while we were left waiting. That kind of selective service is unacceptable. Walked out and went to Artcaffe Galleria next door served immediately with respectful, well mannered staff. The difference is honestly embarrassing. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

Ignoring customers and selective service are serious concerns, and I apologize for the negative experience you faced with our staff and wait times. We are committed to providing respectful and prompt service to every guest, regardless of background. Your feedback on this issue is valuable, and we will work hard to make sure this doesn’t happen again.

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Allan Sawyer 2 years ago on Google

Java House - Galleria Mall was the perfect place to stop for lunch in the middle of a busy day. I enjoyed a double latte and a Hawaiian burger. Everything we ordered was delicious. We love visiting Java House for meals and coffee. Service: Dine in Meal type: Lunch Price per person: KES 1,000–1,500 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Dawa, Breaded Fish, Beef Burger

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+254 724 719218

$$$$ Price range per person KES 500 - KES 2,500

Galleria Mall, Langata Rd

Nairobi, Nairobi County, Kenya

Address

Galleria Mall, Langata Rd, Nairobi, Nairobi County, Kenya

Features

Сredit cards accepted Outdoor seating Wi-Fi Delivery Takeaway Booking Wheelchair accessible

Opening hours