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Response from the owner
4 months ago
Thank you for taking the time to share your feedback and for giving us a second visit. We’re truly sorry to hear your experience left you disappointed. We do want to clarify that our entertainment fee varies depending on the night and the level of live entertainment being offered. Some evenings do not have a cover charge at all, while others — particularly weekends featuring live bands and premium entertainment — do include an entertainment fee. We make every effort to clearly communicate this both on our website and with an illuminated sign at the entrance before guests enter the venue. Our entertainment fee is never about “greed.” Unlike large corporate establishments that may operate under a different business model, Lizzy’s Live is a family-owned venue built around live music and entertainment. We’re not simply a restaurant or bar — we are a live entertainment venue that prioritizes bringing talented musicians and performers to our guests several nights a week. That fee directly helps us support and compensate the bands and entertainers who create the experience our patrons come to enjoy. We absolutely understand that every guest values entertainment differently, and we respect your decision to choose a venue that better fits what you were looking for that evening. Still, we genuinely appreciate you giving us a try and are glad to hear you enjoyed the music and atmosphere during your first visit. We wish you all the best and hope you may consider visiting us again in the future on one of our non-cover evenings.