Jersey Mike's Subs

Name: Jersey Mike's Subs
Address: 8680 Concord Mills Boulevard #30, Concord, North Carolina, USA
Telephone: +19804982623
Price range: $
Rating: 4.1

#89 of 352 fast food in Concord

#731 of 2996 fast food in Charlotte

2 more branches to eat in Charlotte

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It's time to try good philly cheesesteaks, chicken and steaks. This fast food is well known for its great service and friendly staff, that is always ready to help you. You may be surprised by fair prices at Jersey Mike's Subs. As a number of reviewers affirm, the atmosphere is enjoyable. Google users granted the score of 4.2 to this place.

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Ratings of Jersey Mike's Subs

Yelp

(3/5)

Zomato

Not rated yet

Foursquare

(7.2/10)

Google

(4.2/5)

231

Trip

(4/5)

Facebook

(3.9/5)

Visitors' opinions on Jersey Mike's Subs

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Tanya Colon a month ago on Google

It's been quite sometime since I've been to a business where employees were treated the way they were at Concord Mills Jersey Mike's. I've been 3 different times in the past month and they hit my 3rd strike this last time. I'm not sure the manager's name but he's a jerk. He's a large African American man and he's loud. He speaks to the employees like they're idiots and his demeanor just made me feel unwelcome. I felt horrible for the young people working in there. I would def quit because there's no way I'd put up with such a hostile work environment. Next trip to Jersey Mike's, I will go out of my way to a different location. Service: Take out Food: 5 Service: 1 Atmosphere: 1

Response from the owner a month ago

We're very sorry to see your 2 star review. Would you please reach out to Samantha at Subsofcarolinascare@gmail.com so we can learn more about your experience?

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Jason Leake a month ago on Google

Stood at the front counter while 3 people went through line and I did not even get acknowledged. Finally I spoke up and asked where I needed to go. Once I made it home with my order I was surprised to see that not only was the pickup name not listed on the order the person making did not read any of the notes for the order.

Response from the owner a month ago

Hi Jason, Thanks for rating your experience. Please know that customer happiness is our top priority and we are upset this has not been your experience. We would appreciate the opportunity to discuss this with you further so we can improve. Sincerely, Samantha

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Amber Sanders 2 months ago on Google

Great food , friendly staff!

Response from the owner 2 months ago

Hey Amber, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.

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+1 980-498-2623