Jersey Mike's Subs New

Name: Jersey Mike's Subs
Address: 7340 Buffaloe Rd #104, Raleigh, North Carolina, USA
Telephone: +19197416462
Price range: $$
Rating: 5

25 votes

#77 of 1604 fast food in Raleigh

#11 of 127 fast food in Knightdale

ClosedOpens at 10AM

Updated 1 month ago

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Pulled pork sandwich at Jersey Mike's Subs

It's a pleasant experience to order perfectly cooked sandwiches. The staff is terrific that's what makes Jersey Mike's Subs so good. Guests mention that the service is nice here. But most people who use Google didn't give this place a high rating.

Frequently mentioned in reviews

takeaway friendly staff great service lunch

club sandwiches sub sandwiches hot sandwiches cheese bread cheese sandwiches

Ratings of Jersey Mike's Subs

Google

(3.4/5)

Visitors' reviews on Jersey Mike's Subs

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Jonathan Marshall 3 months ago on Google

Extremely rude customer service. No turkey at sub shop? Walked in to order, it’s slow there’s only one person sitting down eating and nobody in line. When I walk in some white kid with curly brown hair glares at me from behind the counter. Not a big deal at all but usually people greet when entering especially if it’s slow but I don’t really care about that. I walk up to the glass to order, the same kid walks up and just looks at me. I’m waiting for this kid to say something, literally anything but he just stared at me like i’m stupid for 10 seconds. So I just tell him Club Sub. He then gets irritated and asks me “what bread” rudely. I tell him, and he walks off. He comes back with someone else to tell me they are out of turkey. Being talked to like idiot and being glared at the whole time on top of being out of turkey at a sub shop just made me leave pissed off. Frustrating customer service experience. I’ve worked in the food industry I get it, but come on I’m the only person there you can even act like a human? If this is how I get treated when I’m the only person in the shop I don’t want to see what it’s like when it’s busy. Food: 4 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

Jonathan, thank you for sharing your feedback. We're sorry for the lack of turkey and for the service you received. We'll be discussing your comments with our team as we continue working to improve our guest experience. We appreciate you bringing this to our attention.

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Amanda Scott 4 months ago on Google

Very yummy! I got a #7 and my husband got the philly. It was mother’s day and they unfortunately were understaffed, but our subs were still ready within 5 minutes of our expected time.. they apologized without my husband even complaining and even offered him a free drink while he waited. That type of customer service is so nice to see! Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 4 months ago

So glad to hear you and your husband enjoyed your subs, Amanda! Our crew strives to provide excellent service, and it's great to know they made your Mother's Day visit pleasant. We can't wait to serve you again!

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Skyler McKenzie 4 months ago on Google

Worst location. Ordered mobile order and sandwich was the worst. Burnt bacon and they put the butt of the banana pepper on my sandwich. Employee said I should just take the butt of the banana pepper off. Why would you even put it on the sandwich. And I think they put all the leftover lettuce for the night on my sandwich. Called back and asked for refund. Team lead Caitlyn said I had to call back for manager Donovan tomorrow without refund. Mind you I never cussed at the woman but she hung the phone up on me twice. Then I called back and they just didn’t answer. I don’t know who is working this location but it’s gross. Terrible customer service.

Response from the owner 4 months ago

We're sorry to hear about your experience, Skyler. Your feedback on the sandwich and service is important to us, and we'll address it with the team. Thank you for your patience, and please feel free to reach out directly at micaela@subsofthecarolinas.com so we can assist you further. Thank you

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+1 919-741-6462

Delis

$$$$ Price range per person $10-$20

7340 Buffaloe Rd #104

Raleigh, North Carolina, USA

Address

7340 Buffaloe Rd #104, Raleigh, North Carolina, USA

Features

Сredit cards accepted Delivery Takeaway No booking Wheelchair accessible

Opening hours