Jimmy John's

Name: Jimmy John's
Address: 398 1st Dr, Decatur, Illinois, USA
Telephone: +12174252755
Price range: $
Rating: 1

#79 of 198 fast food in Decatur

3 more branches in Decatur

ClosedOpens at 10:30AM

Updated 3 days ago

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Jimmy John's is distinguished by interior and food

Visitors don't like sandwiches at this fast food. A lot of people say that the staff is hospitable at this place. Many reviewers point out that the service is decent. The Jimmy John's atmosphere may seem peaceful to some guests. Google users rated this place and it didn't gain a high rating.

Frequently mentioned in reviews

takeaway Meal

lunch dinner

poultry chicken meat cheese sandwiches

Ratings of Jimmy John's

Foursquare

Not rated yet

Google

(3.6/5)

Trip

Not rated yet

Visitors' reviews on Jimmy John's

/ 29

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julie matulewicz a month ago on Google

I don’t know what is happening at this location, but the last few months, they are NEVER freaky fast like other locations. Even pickup orders I have to wait for. Another thing which is rather disgusting, the young male employee is holding a fly swatter and attempting to smack a fly in the food prep areas. There is NO sense of urgency at this location . Today, 4 employees that I saw and my 1 sandwich wasn’t ready for pickup 10 min after placing order, and waiting around another 10 min in store. Another customer waiting for his 1 sandwich. Will never go to this location again, I’ll drive the extra 10-15 min. Meal type: Lunch Price per person: $1–10 Food: 5 Service: 1 Atmosphere: 1

Response from the owner a month ago

Julie, we take these reports very seriously as the health and safety of our fans is our top priority. We are escalating this to our Quality team.

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elliot 4 months ago on Google

They got really mad after I bought one cookie and went back around to get said another cookie so you know I thought they wouldn't get mad at me for buying a brownie so I just thought hey what if I bought another cookie so they gave me a free one. This is great service Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 4 months ago

Elliot, sounds like your snack run turned into a legendary one. Our crew loves making sure our fans leave happy, and it sounds like they did just that. We look forward to serving you more delicious treats soon!

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Mary Reynolds 7 months ago on Google

New review This place is the worst. Place a delivery order. Call about an hour later to be told they are very busy and haven't gotten to my order yet. Talked with a manager, got a full refund and drove and picked up my food (5 minute drive) get there to find ther are No customers there at all not inside or in the drive thru. The reason for my refund on the receipt says void wrong address lol. Real reason for my refund is this place was to lazy to the their jobs. Previous review Employees need to read the orders! This is the second time I have order the ham and cheese melt and added lettuce, crispy onions and vinegar and oil. And all I received was the ham and chesse nothing that I asked to be added. My husband ordered the chicken bacon ranch, hardly any chicken in it at all and it had horseradish sauce instead of ranch. This is absolutely ridiculous Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1

Response from the owner 7 months ago

We’re very sorry this happened and appreciate you letting us know, Mary Reynolds. Please share more information with us at the link below so we can make this right: https://bit.ly/JJsFeedback

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All reviews

+1 217-425-2755

Fast food

$$$$ Price range per person $10-$20

398 1st Dr

Decatur, Illinois, USA

Address

398 1st Dr, Decatur, Illinois, USA

3 more branches in Decatur

Features

Wheelchair accessible