Jimmy John's

Name: Jimmy John's
Address: 8005 Brier Creek Pkwy, Raleigh, North Carolina, USA
Telephone: +19198065616
Price range: $
Rating: 3.1

536 votes

#245 of 1604 fast food in Raleigh

4 more branches in Raleigh

ClosedOpens at 10AM tomorrow

Updated 1 month ago

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People may order nicely cooked club sandwiches, turkey and causa at this fast food. You will be served good biscuits. At Jimmy John's, you can order dishes as a takeaway. The positive aspect of this place is that the staff is cute. Fine service is something visitors agree upon here. Prices are attractive for the quality you get. From the guests' point of view, the atmosphere is exotic. But google users rated this spot and it didn't earn a high rating.

Frequently mentioned in reviews

the Brier Creek

freaky fast

night Club

takeaway food delivery lunch friendly staff dinner

meat sandwiches

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Ratings of Jimmy John's

Zomato

(3.1/5)

Foursquare

(6.4/10)

Google

(3.6/5)

404

Trip

(3.8/5)

Facebook

(3.1/5)

Visitors' reviews on Jimmy John's

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Merinda Stracola 3 months ago on Google

It’s hard for me to leave a negative review because I understand that frontline employees often get the blame, when in reality, these types of consistent issues are almost always a reflection of management and operational decisions, not the individuals working the counter. Unfortunately, this location has steadily declined over time. While it’s very convenient to where I live, I’ve reached a point where I can no longer justify returning. Each visit, the store appears to be understaffed, which leads to slow service. Jimmy John’s built its reputation on being “freaky fast,” but that is no longer the case here. My biggest concern, however, is order accuracy. I am very clear when placing orders. The modifications are always listed correctly on the receipt, yet my sandwich is consistently made incorrectly. My order is simple, “no mayonnaise, add cheese”, yet it is almost always wrong. To the point that it’s almost comical. In addition, the overall experience has declined. Staff often seem overwhelmed or distracted, the store is not well-maintained, and ingredients are frequently unavailable in the evening. Based on these repeated issues, I would not recommend this location. If ownership or management is reading this, I strongly encourage improvements in staffing, training, and overall operational standards. Price per person: $10–20 Food: 2 Service: 2 Atmosphere: 2

Response from the owner 3 months ago

Merinda, we appreciate you taking the time to share such thoughtful and detailed feedback. It’s disappointing to hear we’ve fallen short on speed, order accuracy, and the overall experience you’ve come to expect, and we understand how frustrating repeated issues can be. Your comments have been shared with the appropriate team for review, as improvements in staffing, training, and consistency are incredibly important to us.

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Chris Roff 4 months ago on Google

It took 40 minutes from the time I placed my order online before it was ready. Not good for a place that advertises as being fast. Unfortunately this was the second time I had this experience and there will not be a third. The food was still good, so 2 stars instead of 1. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 1 Atmosphere: 3

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Charles L. Simpson, Jr. a year ago on Google

I have been in Jimmy John's in Brier Creek twice within a week trying to purchase an unwich. Each time there has been on two people working. Today there were at least seven people in line and all the cashier said was it will 20-30 minutes and walked away from the counter leaving four people standing in line. I would not recommend this location to anyone, the customer service is terrible. #jerseysmikessubs. Service: Takeaway

Response from the owner a year ago

We are sorry for your experience and we want to share it with this location’s owner. Could you please share your feedback here: http://bit.ly/JJsFeedback

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+1 919-806-5616

Fast food , Delis , Sandwiches