Jimmy John's

Name: Jimmy John's
Address: 4270 Riverwalk Pkwy Ste 122, Riverside, California, USA
Telephone: +19519779672
Price range: $
Rating: 1.6

444 votes

#391 of 1273 fast food in Riverside

2 more branches in Riverside

Open now 9:30AM - 9PM

Updated 2 months ago

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Jimmy John's’s burgers will cater to satisfy different tastes

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This fast food may please you with tasty turkey, Italian sandwiches and rolls. According to the visitors' opinions, waiters serve good biscuits here. Some clients like delicious lemonade at Jimmy John's.

Food delivery is a big plus of this place. Most people suppose that the staff is patient here. This spot is notable for its prompt service. Tasty meals at fair prices are offered here. This fast food is associated with the peaceful atmosphere. Jimmy John's is rated on Google 4.1 by its guests.

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customer service

turkey poultry meat sandwiches rolls italian sandwich cheese tuna fish

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Ratings of Jimmy John's

Foursquare

(6.9/10)

Google

(4.1/5)

287

Trip

Not rated yet

Facebook

(3.6/5)

Visitors' reviews on Jimmy John's

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Marilyn Sandoval 3 months ago on Google

Came in on a Saturday when they first opened. We realize big orders take time. We didn’t know we needed a 24 hr ahead of time to make an order. We decided to go with a smaller order but we were charged more than if we got a big order. The girl who took our order seemed very irritated that she had to even make it. She didn’t smile or anything and when handled our order I told her sorry for the inconvenience and still she was very standoffish and just walked away. That was very rude of her if she don’t like her job maybe she shouldn’t be working there! Food: 5 Service: 1 Atmosphere: 5

Response from the owner 3 months ago

It is deeply frustrating to deal with a miserable staff member who treats your business as an inconvenience, Marilyn. Starting your Saturday morning by being overcharged for a smaller order and then ignored by a hostile employee is a terrible experience. We will be sharing these details with the local management team so they can take immediate corrective action regarding this employee's attitude and look into the pricing issue.

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Cameron Johnson 5 months ago on Google

Jimmy John's has moved to a kiosk ordering system and the line easily gets overwhelmed with individuals who do not understand how to use the kiosk. Instead of employees taking the time to assist customers, they defer to letting the line go out the door. Freaky bad customer handling and service. Edit: And they got my order wrong. So much for specifying "No Mayo, No Tomato." It's on the receipt. Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 3

Response from the owner 5 months ago

Cameron, we appreciate you bringing this to our attention. We're sorry for the issues with the kiosk and your order. We'll make sure your feedback is shared with the appropriate team to improve our service.

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Bert S 5 months ago on Google

This is my edited/updated review. I was promised a free sandwich after ordering my first sandwich from the app. I did it, but no free sandwich, the staff didn't know why and couldn't help. I had a different sandwich from my first visit, it was fresh but woefully short on meat unlike my first sandwich. Im quite put off jimmy John's for now. I don't know what magic they are working, but Jimmy John's is winning the sandwich war. Fresh and delicious and so much meat. We'll done,I'll be back! Meal type: Lunch Price per person: $20–30 Food: 4 Service: 5 Atmosphere: 4

Response from the owner 5 months ago

This review is Freaky Good! We're thrilled to hear you're loving the freshness and flavor at Jimmy John's. Thanks for the awesome feedback, Bert. Can't wait to serve you another delicious sub soon!

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+1 951-977-9672