Jimmy John's

Name: Jimmy John's
Address: 1635 E Henrietta Rd, Rochester, New York, USA
Telephone: +15854947827
Price range: $
Rating: 2.5

325 votes

#208 of 995 fast food in Rochester

Open now 10AM - 9PM

Updated 1 month ago

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You can order nicely cooked hot sandwiches, tuna and salads. At this fast food, you can get a takeout. The staff is terrific that's what makes Jimmy John's so good. Fine service is something clients appreciate here. Prices are reasonable for the quality you receive. Visitors who come to this place indicate that the atmosphere is calm here. The overall score of this spot on Google is 4.1.

Frequently mentioned in reviews

meat sandwiches hot sandwiches tuna fish salads pork toast italian chicken chicken wraps

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Ratings of Jimmy John's

Zomato

Not rated yet

Foursquare

(7.3/10)

Google

(4.1/5)

267

Trip

(3.1/5)

Facebook

(3.8/5)

Visitors' reviews on Jimmy John's

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Vishal Pipaliya 2 months ago on Google

White old guy was not even trying to be nice. Be nice, buddy! Its restaurant business ur part of! I don't expect nice service at fast food restaurants but this service continues 3 times made me write bad review. Go here if you ordered online and here to just pick up. Im not going ever again. Price per person: $40–50 Food: 5 Service: 1 Atmosphere: 3

Response from the owner 2 months ago

We’re sorry to hear this visit didn’t feel welcoming, especially after a few recent trips that also didn’t meet expectations, Vishal. Friendly service and a smooth pickup experience should always be part of the visit, and we appreciate you bringing this to our attention. We’ll make sure your feedback is shared with the team so it can be addressed.

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Jackie Vandoren 2 months ago on Google

I'd like to acknowledge a sweet young girl who took care of me today. I came in and order a chicken bacon ranch sub. Ari took care of me. I believe she is a shift lead. She was very kind and delightful. An amazing employee you guys have right here! Thank you Ari for making me smile and my delicious food. Food: 5 Service: 5 Atmosphere: 5

Response from the owner 2 months ago

We're delighted to hear that Ari made your visit special and left you smiling with a delicious chicken bacon ranch sub, Jackie. It sounds like Ari was the real MVP! We hope to see you back at the shop soon for more delightful experiences.

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Edward Sergeant 2 years ago on Google

I carried a pile of sandwiches, chips and drinks out to my car. Took me a struggle to figure out how to carry it. No bag? No help? Bags are sitting on the counter in front of them while they stare at me struggle and turn away when i begin to ask for help getting a bag. Rude and no personality when ordering. It was an inconvenience for them the second i came in. No wonder why it's dead in this restaurant.They made me feel like they wanted me out as soon as I entered. I was kind, asked questions, thanked him and he still felt above me and acted as such. The word arrogant was used in another review. I concur. Arrogant... I'd never hire these guys for anything related to my business except for warehouse jobs work ZERO customer interaction. They have zero concern for your business or it's success. It seems that your business doesn't care about how this kind of thing sinks restaurants on a daily and the staff just move on to the next fast food job like it's nothing. Looks like it's already beginning and it's sad. Dibellas wins my business over going forward. They wouldn't ever treat customers like second class citizens. I tried Jimmy John's. You didn't deliver. You have posts about these people going back. No excuse. You've known. Could've saved myself the time and wasted money if id just googled first. 6/11/24 8:37pm Update: Why ask about the details. Read the review, Look up on your cameras and follow up. You have the dates etc. Deal with it. It's your business. Not mine thank goodness. Service: Takeaway Meal type: Dinner Price per person: $20–30 Food: 3 Service: 1 Atmosphere: 1

Response from the owner 2 years ago

We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback

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+1 585-494-7827

Fast food, Sandwiches, Vegetarian options

$$$$ Price range per person $10-$20