KFC Colac

Name: KFC Colac
Address: 240 Murray St, Colac, Victoria, Australia
Telephone: +61352321733
Price range: $
Rating: 3.5

1156 votes

#2 of 28 fast food in Colac

ClosedOpens at 9AM

Updated 2 months ago

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KFC Colac’s burgers will suit different tastes

Taste nicely cooked fried chicken and good chicken tenders at this fast food. You will be offered good coffee. KFC Colac with takeout dishes is suitable for those guests who like to have supper in a hurry. A lot of reviewers highlight that the service is fast. But people rate this place below average on Google.

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(2.3/5)

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Visitors' reviews on KFC Colac

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Laura 3 months ago on Google

I went through the drive-through at KFC Colac this morning and was extremely disappointed by the level of customer service I received. Both the young employee taking my order and the staff member handing me my food appeared uninterested and acted as though they didn't want to be there. My bag of food was handed to me with little care, and the drive-through window was closed so quickly that I barely had a chance to respond. There was no "thank you," "have a nice day," or any basic courtesy that customers should expect. Good manners and customer service cost nothing, yet they make a huge difference to the customer experience. KFC really needs to place a greater emphasis on training staff in customer service and basic courtesy. In comparison, the employees at McDonald's are consistently friendly, polite, and always wish customers a great day. Unfortunately, this experience left a very poor impression, and I will not be returning. If I could give no stars I would. Do better KFC Meal type: Brunch Price per person: A$1–20

Response from the owner 2 months ago

Hey there, we're sorry to hear your visit to didn’t leave you smiling. We're all about serving up good food and good times, so we're disappointed to hear you were dissatisfied with your meal from us. Mind sharing more about what went down? We're eager to turn things around and make it up to you. Your feedback makes us better, and we'd love the chance to make things right. By reaching out to us directly at https://www.kfc.com.au/contact-kfc so we can sort things out. Thanks for reaching out - we want to take this opportunity to get back into your good books. Cheers, KFC Squad

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Chloe Williams 3 months ago on Google

Ordered our meals, after we received them we noticed we were missing 2 regular chips so we went back through the drive thru. When we got to the window we explained what we were missing, the fella at the window wandered off and came back with what I’m assuming was the manager. He then asked to check our bags to make sure we were telling the truth. It just felt rude and unnecessary for two regular chips. On a bright note, food was tasty. Meal type: Lunch Price per person: A$40–60 Food: 4 Service: 1 Atmosphere: 2

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Lawrence Lim 3 months ago on Google

Chicken spices are good but a little too salty. But chicken pieces are abit dry and not hot enough.

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+61 3 5232 1733

Fast food

$$$$ Price range per person A$1-A$20