KFC Coventry - Cross Cheaping

Name: KFC Coventry - Cross Cheaping
Address: 10-12 Cross Cheaping, Coventry, England, United Kingdom
Telephone: +442476227246
Price range: $
Rating: 1.9

1116 votes

#121 of 686 fast food in Coventry

8 more branches in Coventry

Open now 10:30AM - 12AM

Updated 3 months ago

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A local attraction - Coventry Prayer House, which is situated beside this fast food, is a part of the authentic culture of this city. Many guests of KFC Coventry - Cross Cheaping state that tasty chicken wings and nicely cooked fried chicken are offered here. This place is suitable for people who have supper on the go as they can order food as a takeout. A lot of visitors mention that the staff is courteous at this place. Most reviewers think that the service is enjoyable. Some clients point out that they came across moderate prices at this spot. As a number of guests notice, the atmosphere is lovely. But google users rated this fast food and it didn't get a high rating.

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Ratings of KFC Coventry - Cross Cheaping

Zomato

(3.1/5)

Foursquare

(5.8/10)

Google

(3.2/5)

1086

Trip

(2.2/5)

Facebook

(1/5)

Visitors' reviews on KFC Coventry - Cross Cheaping

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jay 4 months ago on Google

I have been to this place many times but went recently again and was accused of stealing and not paying for the food. I waited over 18 minutes for them to call for my food as other people collected theirs who had came after me.When I came to him and asked him about it he then proceed to say there was no order number of my food and asked me to show them my bank transaction history and I did show them I paid 10.99. he then accused me of saying I didn’t pay for anything because I didn’t have a receipt however when I pressed print a receipt on the self checkout till it didn’t print one. however I had memorised the number.After five minutes of him accusing me, telling me i left the shop and came back and saying he was going to check the cameras and accusing me of getting someone else take the food, a lady then brought my food from the back and said oh this is my food.He proceeded to laugh in my face and did not apologies and just kept telling me next time have your receipt?!! I told him I asked for a printed receipt but it didn’t give me one. He did not give me apology and continued smiling while I’m nearly tears and obviously by then the food has been out for 10 minutes and was so cold and the chips were mashed all over the box. It was a horrible experience and the guy is a terrible worker. Places also very unhygienic everytime i go. Price per person: £10–20 Food: 2 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

We're deeply sorry to hear this. So that we can find the best way to support you, please get in touch with our team using this link https://help.kfc.co.uk/hc/en-gb/requests/new

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James 4 months ago on Google

You probably thought I ordered a wing. Thats 1 piece of original chicken btw Price per person: £20–30 Food: 2

Response from the owner 4 months ago

Hi James, we're sorry to hear about your experience and appreciate your feedback. It sounds like there was a misunderstanding with your order, and we want to ensure you're satisfied with our service. Please feel free to reach out directly, and we'll do our best to make it right. Thank you for bringing this to our attention.

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Mujahid Ali 6 months ago on Google

I mean it's KFC, you get cheap fried chicken to fill you up, they have self serve kiosks which helps and you can pay cash or card here. Food is usually received in good time but the cleanliness is a bit of an issue here... They do have a lot more seating upstairs but again dirt and rubbish that isn't taken away from the tables isnt ideal. Meal type: Lunch Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 3 Vegetarian offerings: Vegetarian menu or section

Response from the owner 6 months ago

Thank you for your feedback, Mujahid! We're glad you enjoyed our fried chicken and found the self-serve kiosks convenient. However, we sincerely apologize for the cleanliness issues you experienced. Your comments are important to us, and we will work on improving the cleanliness to enhance your experience in the future. We hope to see you again soon at KFC Coventry - Cross Cheaping!

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+44 24 7622 7246

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Fast food, American, Vegetarian options

££££ Price range per person £1-£10

10-12 Cross Cheaping

Coventry, England, United Kingdom

Address

10-12 Cross Cheaping, Coventry, England, United Kingdom

8 more branches in Coventry

Features

Delivery Takeaway Cash only Wi-Fi Wheelchair accessible

Opening hours

SundaySun	10:30AM-12AM
MondayMon	10:30AM-12AM
TuesdayTue	10:30AM-12AM
WednesdayWed	10:30AM-12AM
ThursdayThu	10:30AM-12AM
FridayFri	10:30AM-12AM
SaturdaySat	10:30AM-12AM