KFC Highett

Name: KFC Highett
Address: 1121 Nepean Hwy, Highett, Victoria, Australia
Telephone: +61395550226
Price range: $
Rating: 4.5

956 votes

#1 of 19 fast food in Highett

#1 of 39 fast food in Moorabbin

ClosedOpens at 10AM

Updated 2 months ago

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Among various things one can find interior and beverage at KFC Highett

You can always enjoy perfectly cooked fried chicken, coleslaw and rolls - a special offer of this fast food. Food delivery is an important advantage of KFC Highett. Most people mark that the service is fast. But this place is not highly estimated by Google users who provided it a below average rating.

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Ratings of KFC Highett

Zomato

(3.2/5)

Foursquare

(5.9/10)

Google

(3.5/5)

939

Trip

(2.1/5)

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Visitors' reviews on KFC Highett

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Fabian Seidel 3 months ago on Google

had a very disappointing experience at this KFC location. I arrived for a simple pickup order and ended up waiting around 20 minutes in total, despite there being very few items in my order. When I first arrived, it took 6 minutes before any staff acknowledged me, even though staff were present in the back. When I was eventually approached, I was told my order would take another 5–10 minutes, even though I had already been waiting for a while. During my time in-store, service felt disorganised and inconsistent. Other customers appeared to be served ahead of those who had already been waiting, and the overall customer experience felt unfair and poorly managed. There was also little communication or acknowledgment while waiting, which made the experience more frustrating. In addition, I observed behaviour from staff that was unprofessional in a food service environment, including the handling and use of nicotine products (nicotine poutch that was traded and then placed oraly right away before handling food again) while on duty and in view of customers. Additionally, the music playing in the store was very loud and included inappropriate lyrics, which made the environment uncomfortable and not very suitable for a family-oriented fast food setting. Overall, the service felt unprofessional and unwelcoming. I hope management addresses staffing, training, and in-store environment standards so that service quality improves for future customers.

Response from the owner 2 months ago

Hi Fabian, Thanks for taking the time to contact us regarding your experience at KFC Highett and for bringing this to our attention as we do take these matters seriously. Your feedback means a lot, and we'd appreciate the chance to turn this around. Could you please reach out to us directly at https://www.kfc.com.au/contact-kfc so we can follow this up further. Cheers, KFC Squad

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Ethan 3 months ago on Google

We had a good experience at this KFC. The atmosphere was pleasant, and there is plenty of parking available along the service road, which makes visiting very convenient. The staff were friendly, kind, and provided fast service. The food itself is not anything particularly special, but it is good value for the price and was served quickly. Overall, it's a reliable place for a quick and affordable meal with great convenience and customer service. Meal type: Breakfast Price per person: A$1–20

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Maximus Mero 4 months ago on Google

i came to kfc highett and did not know what to order , the lovely server winnie helpfully suggested some amazing foods and i ended up spending lots of money there. it was my birthday and winfred rounded up the whole team to sing me a warm happy birthday. overall amazing experience the food was amazing and the culture there is clearly awesome. Meal type: Lunch Price per person: A$200+ Food: 5 Service: 5 Atmosphere: 5

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+61 3 9555 0226

Fast food

$$$$ Price range per person A$1-A$20