KFC Rugby - Leicester Road Retail Park

Name: KFC Rugby - Leicester Road Retail Park
Address: Leicester Road Retail Park, M1, Rugby, England, United Kingdom
Telephone: +442030381003
Price range: $
Rating: 3.2

1757 votes

#10 of 173 fast food in Rugby

5 more branches in Rugby

ClosedOpens at 10:30AM

Updated 2 months ago

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At this restaurant, clients can have good tea. Visitors don't highly appreciate vegan burgers and ice cream at KFC Rugby - Leicester Road Retail Park. This place with takeout dishes is suitable for those guests who like to have dinner on the go. Many people find that the staff is cool here. A lot of reviewers mark that the service is professional. Fair prices are something that should be noted about this spot. According to the reviewers' opinions, atmosphere is dull here. This restaurant is not highly appreciated by Google users who provided it a below average rating.

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Ratings of KFC Rugby - Leicester Road Retail Park

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(3.3/5)

1757

Visitors' reviews on KFC Rugby - Leicester Road Retail Park

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Callum Shuttlewood 3 months ago on Google

Absolutely staggering levels of grease This meal looked like it had been deep fried, re-fried and then lightly marinated in engine oil Despite managing to include enough grease and take long enough to service the uber driver's car, they still forgot the corn on the cob Not the first wrong order from here, but definitely the last Meal type: Lunch Price per person: £20–30

Response from the owner 3 months ago

We’re truly sorry to hear about your experience, Callum. Your feedback regarding the grease levels and missing items is concerning, and we apologize for not meeting your expectations. We strive to provide quality food and service at KFC Rugby, and your input will help us improve. Thank you for bringing this to our attention, and we hope you might consider giving us another chance in the future.

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Voodeedoo 5 months ago on Google

I am a regular at this establishment when in the area, however after my most recent visit that may not be the case any longer. In a single order! 1st our order included a fruit shoot not a Pepsi which was the least of the issues, the large mash (x2 regular) where both very small as in only a 3rd full each and completely cold, 3 peice chicken was excessively greasy and un appetising, popcorn chicken was hard and crunchy and finally the fries were very dry. In all honesty the establishment itself is fine but the food has taken a wrong turn, hopefully things may improve with any luck Food: 2 Service: 4 Atmosphere: 4

Response from the owner 5 months ago

Thank you for your feedback, Voodeedoo. We're sorry to hear that your recent experience at KFC Rugby did not meet your expectations. We take your comments seriously, especially regarding the quality and temperature of the food. Your insights will help us improve our service and offerings. We hope to welcome you back soon for a better experience.

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Mark Doe 6 months ago on Google

Decided to stop for a vegan burger for lunch. Expected a slight delay in receiving the order so not a problem. However, the quality of the food served was poor. The presentation was even worse. £8 for a vegan burger and drink. Last time I'll be using KFC. Another overpriced junk food establishment! Greggs offers much better value and options! Price per person: £1–10 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

Thank you for sharing your feedback, Mark. We're sorry to hear that your experience with our vegan burger did not meet your expectations. We strive for quality in all our menu items, and your comments about presentation and value are important to us. We appreciate your input as it helps us improve our offerings. We hope you might consider giving us another chance in the future.

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££££ Price range per person £10-£20