5 more branches in Springfield
Open now
10:30AM - 10PM
Updated 2 months ago
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Tasting good fried chicken, hot sandwiches and chicken pies is what a number of guests recommend. Try tasty biscuits, chocolate chip cookies and chocolate cookies. Here you can have good lemonade.
This fast food is suitable for people who have supper in a hurry because they can order food as a takeout. The cool staff at KFC can demonstrate how much they appreciate their customers. Many visitors mark that the service is terrific. From the guests' point of view, prices are adequate. Most reviewers highlight that the atmosphere is comfortable here. But most clients who use Google didn't grant this place a high rating.
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Visitors' reviews on KFC
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TIA GARROTT
3 months ago on Google
We pulled into the drive thru and sat there for maybe 8 min without moving so we decided to go in. Waited at the counter for 5 min and then Roy helped us. This man was a saint. He was so nice and patient and even tho the place was super busy with orders he took his time and helped us out. Huge shout out to Roy! The place in general seemed orderly despite how short handed the employees seemed. Great job guys. Food: 4 Service: 5 Atmosphere: 4
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Susan Wagstaff
3 months ago on Google
Friendly staff immediately greeted us, ready to serve. We sat down noticing worn holes in the floor, a run-down dining room made me concerned about the kitchen. Worse a worn out wet sticky carpet in front of soda machines. I could feel the wet over my sandals and I almost fell when they stuck to the floor. Embarrassing. Meal type: Lunch Price per person: $10–20
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Chanel Ferguson
5 months ago on Google
Horrible experiences here on multiple occasions now. You may be thinking, “why go back?”. Well friend, I never would have gone to begin with, but I am a caretaker for an individual who just so happens to like KFC and unfortunately also resides about 500 ft from this location. The first time I went the woman on the speaker took approximately 5 minutes to even tell me she was ready to take my order although there was not one soul in the drive thru or dining room, (both of these things seem standard in my experience), but this is fine because I am patient and understanding. When she asked me for my order she repeatedly YELLED over top of me (I had to stop speaking for about 30 seconds while I contemplated how important it was to complete this interaction and get my client his food, were it just me I’d have left after the first sign of disrespect), misunderstood me several times, ignored me the other times, and then (surprise) got my order completely wrong. She kept telling me everything on the menu was going to take extra time. I was going to order food for myself and decided not to despite knowing that would mean I had to spend more money and wait longer to DoorDash from somewhere else since I didn’t have time for another stop. When the guy brought out my food I had to ask him why I waited so long (couldn’t understand her due to the yelling) and he told me it was because the spicy chicken is fried fresh I never even said the word spicy, let alone asked for spicy chicken??? I filled out the survey and detailed exactly what happened and never heard anything back. The next time my client wanted it I had him go through the menu beforehand to avoid a similar interaction. This was wishful thinking, indeed. Despite having selected that exact store before viewing the menu and picking what he wanted I went the very next day and SURPRISE! The macaroni bowl has been “discontinued for months” despite them having all the ingredients to make one. At this point, I assume they are all either brand new employees or just extremely lazy. Next time, we are rushed through our order. Within 20 seconds of telling him we needed a minute he asked if we ‘needed help finding something’ as condescending as possible (I gave up trying to decide beforehand!) although there is nobody else in line. My vision is deteriorated due to medical issues and I can hardly read menus anymore, but when I’m treated like that I get anxious and just pick something even if I’m not sure that that it’s what I want. Every time I go somewhere I try to do everything I can to avoid a problem because I have a hard time maintaining composure when I’m being treated unfairly (doesn’t feel as good to give it back to someone when you are trusting them with your food), but here the problems are unavoidable. This was 3 visits over the course of about 3 weeks. This location and my experiences here in addition to the lack of response to any feedback leads me to wonder if KFC might be on its way out. It’s never busy, always new employees who are rude and lazy, and no responses to any feedback from the company who specifically asked for the feedback. NOTHING here tastes good enough for even half of that mess, just avoid it! Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1
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Price range per person
$10-$20
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Features
Delivery
Takeaway
Сredit cards accepted
No outdoor seating
Wi-Fi
No booking
Wheelchair accessible
TV
Opening hours
| SundaySun | 10:30AM-10PM |
| MondayMon | 10:30AM-10PM |
| TuesdayTue | 10:30AM-10PM |
| WednesdayWed | 10:30AM-10PM |
| ThursdayThu | 10:30AM-10PM |
| FridayFri | 10:30AM-10PM |
| SaturdaySat | 10:30AM-10PM |
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@kfc
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