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Response from the owner
2 months ago
Thank you for your detailed feedback. We're genuinely sorry that your visit didn't live up to your expectations. This is not the experience we want any of our guests to have. We're glad you enjoyed the ramen and appreciate your kind words about our service. We also apologize that our team was stretched thin during your visit. That's never the level of service we strive to provide. We're especially concerned by your comments about the Chicken Teriyaki Bento Box and Chicken Katsudon. We take pride in the quality of our food, and your feedback will be reviewed with our kitchen team to ensure our dishes are prepared consistently and meet our standards. We truly appreciate you giving us a try and hope you'll consider visiting us again. We'd love the opportunity to provide you with the quality and experience that so many of our guests have come to enjoy.