What an absolute disgrace of a franchise. I haven't had kernels popcorn in literally over 10years but I remember it used to be something of a treat. Looking for an interesting snack addition to a (boys) birthday party I went to this location to pick up some blue popcorn. The woman working was horrendous at customer service. She spoke very condescendingly and seemed as though she was determined to not satisfy. When I asked for blue popcorn she said they "only have mixed". I asked if she could make a batch of blue only, and she said "no, it comes mixed". If they make the popcorn fresh how hard could it be to make me a batch of blue only popcorn?!? She would not budge and insisted her way or the highway. Fed up I reluctantly purchased a bag of the only type they have apparently (mixed) and when she rang me up she tried to charge me $17 for one bag of popcorn. The signs clearly showed $10 for a bag of popcorn (which is honestly expensive as it is). She said "that's the old pricing"... Was this person seriously trying to hustle me over a bag of popcorn. Needless to say I got the bag for $10 as advertised and the popcorn itself ended up being a complete let down. Barely covered in syrup, tasted stale. I don't know how this franchise has lasted this long but really think it's in trouble if that's how they regularly operate. Will never be back.