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Response from the owner
a month ago
We’re truly sorry that your experience with us fell short of what you expected and deserved. We understand how frustrating it must have been to have your group’s bowling experience disrupted, especially after making a reservation in advance.We never want a guest to leave feeling disappointed or that their experience was anything less than a priority. Your feedback is important to us, and we’ll be taking the time to review what happened with our team.We would genuinely appreciate the opportunity to make this right and hopefully restore your confidence in us. Please reach out to us directly so we can connect with you personally. Thank you for bringing this to our attention.Grayson ClarkGclark@playatkings.com