Kumbucas Grill e Pizzaria

Dona Carmem, tell the truth, don't fail her. The order actually arrived damaged and I actually said that a hole caused the problem because the motorcycle courier reported that he accidentally fell into one of the many holes that exist in …Dona Carmem, tell the truth, don't fail her. The order actually arrived damaged and I actually said that a hole caused the problem because the motorcycle courier reported that he accidentally fell into one of the many holes that exist in the Fátima neighborhood. And I asked the lady what was damaged to make the exchange and she simply told me that that was not the answer she wanted to hear and that she wanted a refund of the amount paid, which I actually did, I gave her her money back. In fact, I still don't know what answer you wanted to hear. Regarding the potato, it was under other circumstances that she didn't like the potato, which was too dark, she preferred it lighter (we don't work with dirty oil, ok) and the lady didn't want to change it and said she wouldn't buy any more from us, so who actually spent a while without buying. But he bought again because he knows about our quality and made several orders that were delivered perfect until the last one when there was a problem with the hole. The problem is that you don't understand that people make mistakes and worse, they don't allow people to correct their mistakes. We do admit mistakes here and always try to fix them when the customer allows it. Furthermore, I wish you all the best, may God bless you and may you have better experiences in the restaurant you choose now to serve you at home, but may you understand that behind a meal delivered to you in the comfort of your home there are people who fail and have good and bad days too and that public complaints that do not fully report their truth can lead a serious company sometimes to bankruptcy and cost the jobs of several fathers and mothers who support their homes by preparing meals for assist you in the comfort of your home.More