NAYAN

s, thank you for taking the time to leave a review. I am sorry to hear that your visit with us at El Boliche did not meet your expectations. I would like to apologize for the edamame served cold, the bad shrimp and the inedible ramen. It is …s, thank you for taking the time to leave a review. I am sorry to hear that your visit with us at El Boliche did not meet your expectations. I would like to apologize for the edamame served cold, the bad shrimp and the inedible ramen. It is our goal to serve only the best dishes to our guests and I regret that we have not achieved this. I will forward your comments regarding the poke bowl and sauce to our culinary team to ensure such mistakes are avoided in the future. I would also like to apologize for the slow and sluggish service. I will discuss this with our team to ensure we always provide our guests with prompt and attentive service. We hope that you will give us another chance to convince you of our quality in the future. Kind regards, Denis and the El Boliche team.More

Dear Jonathan, Thank you for visiting our restaurant. We appreciate your feedback and would …Dear Jonathan, Thank you for visiting our restaurant. We appreciate your feedback and would like to better understand your negative experience. Could you please provide us with the date of your visit? In recent days, we have not received any complaints from our service staff, and we are curious to know why your concerns were not raised at the time, as this would have allowed us to address them promptly. For instance, regarding the rice, please note that it is not standard sushi rice, but rather one of the finest varieties available. We are genuinely sorry to hear that your experience was less than satisfactory. I assure you that, as many of our patrons have attested, we strive to maintain the highest standards. Had we been made aware of your concerns during your visit, it would have been our responsibility to invite you back for a more enjoyable experience. Wishing you a wonderful holiday season. Best regards DenisMore

Lieber Sebastian, vielen Dank für deine tolle Bewertung! Wir freuen uns sehr, dass du unser Restaurant als dein Nummer 1 Restaurant in St. Moritz gewählt hast. Es ist uns eine Ehre, dass du unsere authentischen japanischen Gerichte und die freundliche Atmosphäre bei uns genießt. Wir werden dein Feedback bezüglich der Yakitori-Spieße auf jeden Fall berücksichtigen und hoffen, dass du bald wieder bei uns vorbeikommst, um sie zu probieren. Nochmals vielen Dank für deine Unterstützung und bis bald im El Boliche! Beste Grüße, Denis und das Team vom El Boliche