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Response from the owner
a month ago
Hello as indicated in the establishment we are short of staff, if I may allow myself before taking pleasure in belittling a team which does its best to share with you the best evening. Thank you for recognizing the fact that they are …Hello as indicated in the establishment we are short of staff, if I may allow myself before taking pleasure in belittling a team which does its best to share with you the best evening. Thank you for recognizing the fact that they are running everywhere to take care of you to meet all your expectations by being in the kitchen, diving on the phone at the Pizza reception at the cash desk and watching your children! the waiter called Tom who took care of you is the cook. He did his best to meet your expectations without knowing how wines work! There is a typo on the card. Effectively ! Concerning the bottle of wine that you had chosen, it was not in 50 cl but in 37.5 cl. Which didn't suit you. The bottles of white wine that you had chosen, later we had them but not to your taste, sweet or mellow white wine and not dry as you wish. Concerning the Italian bowl, you have actually indicated, and shown to the manager of the establishment. The two leaves that you did not eat without specifying the fact that you still ate all the other vegetables, the burrata, the pesto, the eggs, the oilseed bresaola etc…. I replied “Indeed thank you I will bring it back to the kitchen! »Did you not enjoy the hot pizza bread that was served with it? Pursue I'm sorry that the caramel on the panettone was so sweet, don't hesitate to ask for it without next time! As you can see from the price of energy and raw materials, we cannot set prices lower than those indicated; it is already complicated for us to offer you quality products at these prices.... You failed to specify that there was a gesture on the Italian bowl in terms of payment, as well as that we have discounted drinks for your children, games to keep them occupied that we shared a pizza for your children that we did everything to serve them quickly so that they were busy, and that you did not mind during your evening that the wine was served to you in an ice bucket at temperature that you ate on a round table, which is very pleasant and on the terrace. So I hope to see you again with a complete team, this time, we will be really delighted to share a service with you and if you know someone who wishes to work I am at your disposal to share this magnificent profession of serving customers , generous, understanding like you. Thank you for being our ray of sunshine every day with 2 stars out of five, it motivates the teams so much to read you! This is how this beautiful profession is dying... Restaurant your. More
