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Response from the owner
2 months ago
Thanks for the feedback. We’re glad you’ve found the staff friendly and the service good, but we’re sorry that some of your coffees haven’t been perfect. We do care about making every coffee well and try our best to stir the sugar through properly, but sometimes during a busy rush we may not get it quite right, so we’re sorry about that. I know how frustrating unstirred sugar can be in a takeaway cup, as it’s not easy to stir yourself. The team member who made your coffee is usually a customer favourite, so you may have just been unlucky on those occasions. You could also try our medium roast ( Campos Superior ) blend, which is what most Campos cafés serve as their standard, as it may be better suited to your taste. If you’re ever unhappy with your coffee, please bring it back and let us know. We’re always happy to replace it for you.