Mad Mex Pacific Fair

Hola Terence! Muchas Gracias for the awesome review! We're thrilled to hear that our burritos hit the spot and that our Latin American staff brought some extra flair to your experience. We're always up for the challenge of making your next visit even better - see you soon for more delicious food and friendly vibes! Saludos!

Hola Julia, Gracias for taking the time to share your experience with us. Your feedback is incredibly important to us, and we're disappointed to hear that your visit didn't meet your expectations. We're delighted to hear that the one of our Luchadores who served you provided excellent service and made your dining experience enjoyable. However, we're truly sorry to hear about the interaction you had with our other Luchadores. It's unacceptable for our team to make you feel uncomfortable, and we apologize for any distress this may have caused. Your feedback has been noted, and we will address this issue with the utmost urgency. Please rest assured that we take your concerns seriously and are committed to providing a welcoming and enjoyable experience for all our Amigos.. To help us further investigate and address this matter, please consider sharing additional details about your visit through our feedback form at https://www.madmex.com.au/contact/. Muchas gracias for bringing this to our attention, and we hope to have the opportunity to make things right for you in the future. Gracias, Mad Mex

Hola Misty! Muchas gracias for sharing your feedback with us. We're deeply sorry to hear about your experience with our menu and service. It's important to us that our menu is clear and easy to navigate, and we apologize for any confusion …Hola Misty! Muchas gracias for sharing your feedback with us. We're deeply sorry to hear about your experience with our menu and service. It's important to us that our menu is clear and easy to navigate, and we apologize for any confusion you experienced. Additionally, we regret to hear that our Luchadores were not helpful during your visit. Providing excellent customer service is a top priority for us, and we'll address this with our team to ensure improvements are made. Your feedback is invaluable, and we appreciate you bringing these issues to our attention. If you'd like to provide further details or discuss this further, please feel free to contact us at www.madmex.com.au/contact. We hope to have the opportunity to make things right. Saludos! Mad Mex.More