Marco's Pizza

Name: Marco's Pizza
Address: 6220 Battle Bridge Rd #103, Raleigh, North Carolina, USA
Telephone: +19104443340
Price range: $
Rating: 1.4

90 votes

#360 of 366 pizza restaurants in Raleigh

6 more branches in Raleigh

Open now 10:30AM - 12AM

Updated 2 months ago

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The photo of food and exterior at Marco's Pizza

Pizza is the world's favourite fast food

Search through the Italian menu. The truth is that you will really enjoy nicely cooked pepperoni pizza and tasty Pepperoni. At this pizzeria, you can order food as a takeaway. The energetic staff welcomes guests all year round. Many people highlight that the service is good. The Marco's Pizza atmosphere may seem downscale to some clients. This place is not highly estimated by Google users who provided it a below average rating.

Frequently mentioned in reviews

takeaway food delivery dinner great service

pepperoni pizza cheese pizza bbq pizza sausages pepperoni

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Ratings of Marco's Pizza

Google

(3.6/5)

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Visitors' reviews on Marco's Pizza

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Kenya Doll 4 months ago on Google

I am writing to express my deep disappointment regarding an experience I had with your restaurant and specifically with the manager, Liz. My 19-year-old son thoughtfully ordered a white cheesy pizza online for his 94-year-old grandfather, who absolutely loves your pizza. Unfortunately, the order was incorrect, and the pizza we received was not as portrayed in the online photo and was missing key ingredients, leaving my father-in-law very disappointed. I called hoping to simply rectify the situation by asking if another pizza could be made for us to pick up. Before I could even fully explain or request a replacement, Liz was condescending, argumentative, accusatory, and extremely unprofessional. Rather than showing empathy or trying to resolve the issue, she escalated what should have been a simple customer service recovery. What was most upsetting was not just the incorrect order, but the way I was treated. Liz displayed a serious lack of professionalism and people skills and did not represent the level of service one would expect from Marco’s Pizza. I strongly believe Liz needs additional customer service training and re-education in professional communication. Her behavior was unacceptable and has caused us to seriously reconsider ever returning to your establishment. My father-in-law has enjoyed your pizza for years, which makes this experience even more disappointing. I hope management takes this concern seriously and addresses both the service issue and the handling of customer concerns moving forward. Meal type: Dinner Price per person: $10–20

Response from the owner 4 months ago

Thank you for bringing this to our attention. We're sorry we let you down and we'd like to look into this. Please private message us your contact information and further detail via Facebook or X.

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Jeff Johnson 4 months ago on Google

30 dollars for a small pizza and a sub half a sub the delivery driver woke up my neighbors because he's halfway down the road I specifically added my address as well as the color car and driveway but yet he was down the road yelling at me for delivery. Call the store and got blown off because it's a franchise and she can't give up the number to the owner because they don't want to be bothered. Crappy service crappy food don't order from these people Food: 1 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

We are sorry that this was your experience. Please give us a chance to make it right and fill out a feedback form at https://www.marcos.com/contact-us/ so we can look into this.

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R C (Rosy) 2 years ago on Google

I ordered for the first time, and let me tell you that the pizza was delicious, cooked to a perfect point, but for my children who love Chicken wings, ok. The wings were not black inside, they were cooked well, they tasted very good, and the sauce on the wings, that is a Bomb of flavor, very delicious.. now we have a favorite place Marco's pizza. Meal type: Dinner Price per person: $20–30 Food: 5 Service: 4 Atmosphere: 4

Response from the owner 2 years ago

Hi, There. Thanks for sharing this! We love to hear it!

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+1 910-444-3340

Order via Grubhub

Pizza , Italian , Salads

$$$$ Price range per person $10-$20

6220 Battle Bridge Rd #103

Raleigh, North Carolina, USA

Address

6220 Battle Bridge Rd #103, Raleigh, North Carolina, USA

6 more branches in Raleigh

Features

Delivery Takeaway Сredit cards accepted No booking Wheelchair accessible

Opening hours

SundaySun	10:30AM-11PM
MondayMon	10:30AM-11PM
TuesdayTue	10:30AM-11PM
WednesdayWed	10:30AM-11PM
ThursdayThu	10:30AM-11PM
FridayFri	10:30AM-12AM
SaturdaySat	10:30AM-12AM