12 more branches in Tyler
Open now
5AM - 11PM
Updated 2 months ago
Make a change from your traditional meal and taste nicely cooked rolls, chicken sausages and chicken sandwiches at this fast food. You can order tasty muffins and good biscuits. In accordance with the guests' opinions, waiters serve good iced coffee.
At McDonald's, you can order food as a takeout. The attentive staff at this place can demonstrate how much they appreciate their visitors. Many people suppose that the service is enjoyable. This spot offers you meals at low prices. As clients find it, the atmosphere is pretty here. But guests rate this fast food below average on Google.
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Visitors' reviews on McDonald's
/ 478
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latisha colegrove
3 months ago on Google
Food was delivered to us quickly and was hot. Was super delicious! Price per person: $10–20
Jamey McCellon
4 months ago on Google
Performing brain surgery is easier than getting your order correct. The place was dirty and disgusting, the food is absolutely vile, they also aren’t willing to fix the issue they created by giving me the completely wrong order. DO NOT COME TO THIS PLACE OR YOU WILL GET SICK!!!!! Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1
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Response from the owner
4 months ago
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist. From the McDonald’s Customer Care Team
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Teresa Dell
7 months ago on Google
Tonight I stopped by and ordered food through the drive-thru. I asked to speak with the manager because I needed to report an incident that happened on February 16th. I had ordered breakfast, including a large cup of coffee. The lid was not tightly secured, and the cup was too soft, which caused it to spill and burn my hand. The coffee was extremely hot. It took a little while for the manager to come out. When he arrived, I told him about the incident and showed him my hand, which was badly burned. He took my information and a picture of my hand. As I drove away, I realized I had received four chicken nuggets instead of six. I turned around and went back to McDonald's (which wasted another trip) and went inside. I asked for the manager again and waited for quite some time. Three girls were very rude and gave me dirty looks. I told one girl with long black braided hair that my order was incorrect and needed to be corrected. She grabbed a box of six nuggets, threw it on the counter, took the box of four nuggets, and threw it away. She had a horrible attitude and was very unprofessional and unethical. When the manager finally showed up, I told him that the three girls had terrible attitudes and that I did not appreciate how I was treated as a customer. The girl with long dark red braided hair and fake eyelashes began talking back to me while I was speaking to the manager. I stopped her and told her that I was talking. The manager did shush her. Unfortunately, I will be contacting the corporate office in the morning. These employees clearly need additional HR training focused on professionalism, ethics, and appropriate customer service conduct.
M
Response from the owner
7 months ago
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist. From the McDonald's Customer Care Team
Show replies (1)
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$$$$
Price range per person
$10-$20
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Features
Takeaway
Сredit cards accepted
Delivery
Wi-Fi
Wheelchair accessible
Parking
TV
Opening hours
| SundaySun | 6AM-11PM |
| MondayMon | 5AM-11PM |
| TuesdayTue | 5AM-11PM |
| WednesdayWed | 5AM-11PM |
| ThursdayThu | 5AM-11PM |
| FridayFri | 5AM-12AM |
| SaturdaySat | 5AM-12AM |
Website
Instagram
@mcdonalds
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