MedPlaya Hotel Monterrey

Dear Paula, We sincerely appreciate your kind words about our staff and location. We are …Dear Paula, We sincerely appreciate your kind words about our staff and location. We are happy to know that you enjoyed unbeatable service and that you consider our hotel suitable for families. We take note of your comments and will work to improve. We value your opinion and hope to welcome you again in the future. Sincerely, Guest Service Manager MedPlayaMore

Dear Customer, We thank you very much for sharing your experience after your 5-night half-board …Dear Customer, We thank you very much for sharing your experience after your 5-night half-board stay in Platja d'Aro in mid-September. We are delighted to read that you had a pleasant stay with superb weather. We are happy that you appreciated our value for money, as well as your comfortable air-conditioned room. It is also nice to know that you found our dining area pleasant and that the breakfast and buffet were simple and of good quality. We are proud to have a young and friendly staff who helped make your stay enjoyable. Our waiters and waitresses are always there to provide the best possible service to our customers. The pool areas under the pine trees are indeed charming, and we are delighted that you enjoyed them. The proximity to the fine gravel beach is also a valuable asset for our location. We are happy to have been able to help you find your forgotten prescription glasses in your room. The satisfaction of our guests is our priority, and we are always ready to do what is necessary to make your stay pleasant. Thank you again for choosing our establishment, and we hope to have the pleasure of welcoming you again in the future for an equally pleasant experience. Sincerely, MedPlaya Hotel MonterreyMore

Dear Chema, We very much appreciate that you have shared your comments about your stay at …Dear Chema, We very much appreciate that you have shared your comments about your stay at our hotel. We are sorry to hear that you were not able to fully enjoy your rest due to the lack of blinds in the rooms, which was annoying in the morning. We understand that the comfort of our guests is essential, and we appreciate your feedback as it helps us identify areas for improvement. We will take into account your suggestion about curtains instead of blinds for future improvements to our facilities. We hope that despite this inconvenience, you had a pleasant stay at our quiet hotel, located one block from the beach. If you decide to return in the future, we will do everything we can to ensure that your experience is more satisfactory. Thank you for visiting and for sharing your observations. We value your comments and hope to welcome you again in the future. Kind regards, MedPlaya Hotel MonterreyMore