Megga Pizza Itapuã

Hi Vinícius, how are you, we hope so. We are dealing with your problem, the girls who provide the service, who by the way were very polite to you and during your service did not know what to say because they did not understand what had …Hi Vinícius, how are you, we hope so. We are dealing with your problem, the girls who provide the service, who by the way were very polite to you and during your service did not know what to say because they did not understand what had happened, your request, as soon as it was made by you, was for the system, but we had a printing problem, and it wasn't printed in the production department, and they weren't aware of it, when you arrived she identified your order on the computer screen, but didn't know that in the kitchen your order hadn't been printed , just as we had the same difficulty with another client, the technology people accessed and corrected the system, unfortunately at that time until you reported it to them, no one knew about the problem in the system, as you said, so they really didn't have an answer at that time , I apologize for the system failure and the lack of immediate response, you yourself reported that you never had a problem and always received good service, right? We just don't think it's fair for you to come here and say all of this, it could have been resolved, but saying and speaking bad about the pizzeria due to a lack of system that hasn't been identified at the moment, isn't fair. We hope we can fix this error with you, and we look forward to hearing from you, thank you.More