M
Response from the owner
a month ago
Hi Belly, thank you for taking the time to share this with us. First of all, we’re truly sorry for both the change in your latte and more importantly, the way your concern was handled. We appreciate that you’ve supported our shop so many times, which makes your feedback even more meaningful to us. We’ve shared your review with out team and have worked on improving how we handle customer feedback. We never want any customer to feel unheard or blamed We understand this review was posted sometime ago, but we’d still love the opportunity to welcome you back someday. If you decide to give us another chance, we’d be grateful to make things right. Thank you again for your honest feedback.
