Mosto - Birra Artigianale & Distillati

Good evening,I am the owner of the bar, and if what you have described is an accurate account of what you witnessed, then these are extremely serious allegations.An employee working under the influence, failing to follow basic hygiene standards, or reusing products intended for customers would be in clear breach of our internal policies and of the fundamental duties expected of our staff. Such conduct would be completely incompatible with continued employment.For this reason, I would kindly ask you to contact me directly with the date and approximate time of your visit, along with any details that could help identify the staff member involved. If your account is confirmed, I will take all appropriate disciplinary action, up to and including dismissal.The safety of our customers and the standards of our business will always come before anything else.Thank you in advance for your cooperation.