MR.SUB

Name: MR.SUB
Address: 478 King St E, Hamilton, Ontario, Canada
Telephone: +19055235922
Price range: $
Rating: 2.5

246 votes

#345 of 602 fast food in Hamilton

5 more branches in Hamilton

ClosedOpens at 10AM

Updated 1 month ago

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Visitors reserve a table for tasty dishes here and enjoy the sights of Carisma Pentecostal Church. But this restaurant hasn't got a high rating from Google users.

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Ratings of MR.SUB

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Google

(3.8/5)

222

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Facebook

(3.7/5)

Visitors' reviews on MR.SUB

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Sean Salaris 2 months ago on Google

Food was amazing. Portions were generous and bread was not stale. The service provided was a man with light hair mostly bald being extremely kind, and helpful towards us. Although he was stern, that you kind of have to be a Mr. Tough guy for everyone in a bad neighbourhood. Washroom was abysmal... No toilet paper, brown everything, dirty toilet. I only went to wash my hands, but I cannot imagine using it at all. Overall, I would eat at this place again as the owner is VERY friendly and seems he wants to keep the place in order. Nevertheless, the food id absolutely amazing; however, with how the position this restaurant is, as well as the washroom, it leaves me saddened. Meal type: Lunch Price per person: $30–40

Response from the owner 2 months ago

Thank you, Sean, for sharing your experience with us. We're thrilled to hear that you enjoyed the amazing food and generous portions, and that our staff provided kind and helpful service. We apologize for the condition of the washroom and appreciate your feedback; please feel free to share any additional thoughts at info@mrsub.ca. We hope to welcome you back soon!

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Terilynn Porter 3 months ago on Google

Tried to keep my $40 and refund me $8 for a cancelled order because the 2 for 1 promotion was false advertisement. They didnt even prepare my order before I cancelled my order, cause I called to confirm my second sub that didnt show on receipt after order. So they tried to keep $40 for the food and tried to refund me $8 via door dash for tip and delivery but not the $40 for the cost of my food. Ill never use this app again. Now door dash and restaurants are stealing money via refunds. .? not to mention the person behind the phone needs more training. Rude and impatient. Price per person: $40–50

Response from the owner 3 months ago

Hi, we are very sorry that your experience did not live up to our standards. If you'd like to provide us more detailed feedback, please reach out through mrsub.ca/contact/ to get in touch with our team.

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Dennie D 4 years ago on Google

Not bad, but not great either. Other Mr.subs are much better.

Response from the owner 4 years ago

Hello, we appreciate your comment and rating of our MR.SUB at 478 King St E in Hamilton. If you care to share your feedback on how we can improve our rating, please visit us on our website via Contact Us or send us a Direct Message on our Facebook page and our team will contact you directly. We really hope to see you again and level up your experience!

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