Ms Hibachi

Name: Ms Hibachi
Address: 3960 Harper-Franklin Ave #101, Augusta, Georgia, USA
Telephone: +17069616888
Price range: $$
Rating: 2.4

88 votes

#161 of 941 restaurants in Augusta

ClosedOpens at 10AM

Updated 2 months ago

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It's time to try good fried chicken wings, lo mein and fried chicken. This restaurant is good for visitors who have dinner on the go as they can order food as a takeaway. Imagine a combination of tasty dishes and the nice staff, this is exactly what Ms Hibachi provides you with. The prompt service is something these restaurateurs care about. This place provides meals at adequate prices. From the guests' point of view, the atmosphere is spectacular. Google gives it 4 so you can choose this spot to have a good time here.

Frequently mentioned in reviews

takeaway dinner lunch great service cosy atmosphere

lo mein chicken wings fried chicken wings fried chicken fried rice

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Ratings of Ms Hibachi

Google

(4/5)

Visitors' reviews on Ms Hibachi

/ 81

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Seth Schwartz 3 months ago on Google

My friend took me here for lunch. We split a large Galbi plate that came with BonChon and white rice. All were delicious! This is a self serve establishment. Place your order at the register and pick up your trays as your number is called. Grab your drink and find an open table. The seating isn't the most comfortable. All are hard seats. Otherwise the restaurant was clean and the food tastes good. I'd like more of each BonChon in the servings if possible Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4

Response from the owner 3 months ago

Glad you enjoyed the Galbi plate, Seth. I'll think about adding more BonChon next time. Thanks for the feedback!

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Clarissa Murray 3 months ago on Google

1st and last time their, the food was super salty. It went into the trash after calling them to make it right. Unfortunately no apology nor option was given. It was a 2 Meat Combo plain lo main steak and shrimp, Also the ginger sauce was a salt sauce. No stars given, did one beause it did not take the review Vegetarian options: No option we're given

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Michaela Nelson 6 months ago on Google

I had a very disappointing experience at Ms Hibachi due to extremely poor customer service and lack of professionalism. My order was missing items that I specifically asked for, and when I brought it to their attention, I was made to wait nearly an hour for a correction. The cashier had me believing he was fixing my order, and after I asked several times to confirm I would receive everything that comes with what I ordered, he told me it would take 7 minutes. However, he never even put in the correction. When I went back to check on it, he asked, “What order?” and had no clue what I was talking about. What made the situation even more frustrating was that he constantly tried to say my order wasn’t missing anything, even after I explained multiple times what was supposed to be included. Instead of listening and correcting the mistake, he became aggravated, started poking through my food, and throwing my items around carelessly. He never apologized and instead challenged me about it rather than simply fixing the mix-up. As a paying customer, I expect basic respect, accountability, and professionalism. This experience made me feel dismissed and disrespected. I hope management addresses these issues and improves how they treat customers. Food: 1 Service: 1 Atmosphere: 1 Order type: Takeaway

Response from the owner 6 months ago

Thank you so much for sharing your experience with us. We are deeply saddened to hear about the challenges you faced during your visit. It’s important to us that every guest feels respected and valued, and we regret that this was not reflected in your experience.The concerns you've highlighted regarding the handling of your order and the behavior of our staff member have been taken seriously. We are committed to ensuring our team understands the importance of listening to our customers and providing accurate service. Our aim is always to correct any issues swiftly and courteously, which clearly didn’t happen here.Your feedback serves as an essential tool for improving our operations, and steps will be taken to ensure better customer service in the future. Thank you again for bringing these matters to our attention. Your satisfaction is very important to us, and we hope you'll give us another opportunity to serve you better!

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+1 706-961-6888

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Pan Asian

$$$$ Price range per person $10-$20

3960 Harper-Franklin Ave #101

Augusta, Georgia, USA

Address

3960 Harper-Franklin Ave #101, Augusta, Georgia, USA

Features

Takeaway Сredit cards accepted Delivery No booking Wheelchair accessible