Müller Café & Bäckerei

Dear Mark, Thank you so much for your kind words! We're thrilled to hear that our early opening time worked perfectly for your trips, and that you enjoyed our fresh food and drinks. It's great to know we could fuel your day and provide you with a convenient stop in Munich. We really appreciate your positive feedback and look forward to welcoming you again soon! Safe travels! Your Müller-Team

Hello Galymzhan Babakulov, Thank you for your feedback. I’m really sorry to hear that the cappuccino and the chocolate croissant didn’t meet your expectations. That’s certainly not the experience we aim to provide. We’ll discuss your comments internally to improve our quality. If you’re willing to give us another chance, we’d love the opportunity to show you that we can do better! Best regards, Your Müller-Team

Dear Alica, We appreciate your feedback, and we're sorry to hear that you had an unpleasant experience during your visit with us. We apologize for any misunderstandings regarding pricing and the absence of corresponding notices. It's important to us that our guests feel comfortable and fairly treated. Regarding the surcharge at the café, we want to clarify that this is due to a legal adjustment in value-added tax. Since the legal change as of January 1, 2024, the regular VAT rate of 19% is again applied to food and beverages consumed on-site. We may not have adequately communicated this slight price adjustment, and for that, we apologize. We thank you for your honest feedback, which allows us to improve our service. If you're willing to give us another chance, we would be delighted to welcome you back soon. Your Müller-Team