UTIKA CAFE

Dear Junaid, Thank you for taking the time to share your feedback. We are genuinely sorry that your visit did not meet your expectations.We would, however, like to clarify an important point regarding the breakfast platter you mentioned. Our Signature Breakfast is clearly advertised and priced at 49 QAR per person, both on our menu and promotional materials. It is intended as an individual breakfast offering rather than a shared platter.As a restaurant, we aim to ensure fairness and consistency in our dining policies. Similar to buffet, brunch, and set-menu concepts offered by many establishments, our breakfast pricing is based on the number of guests being served. When two guests are dining, the breakfast is charged accordingly for two persons.We understand that you may have wished to share a single breakfast between two people. However, our team was simply applying the restaurant policy that accompanies this specific offer. We regret if this was not communicated to you in a way that felt clear and comfortable.Regarding transparency, we appreciate your feedback and will review how we communicate this information to ensure it is even more visible and easier to understand for future guests.We would also like to respectfully note that the suggestion that our positive reviews come from complimentary meals for influencers is incorrect. Our reviews are earned from hundreds of valued customers who have visited and shared their genuine experiences with us.We are disappointed that we were unable to serve you on this occasion, but we appreciate your comments and will use them as an opportunity to improve our communication further.We wish you all the best and hope you may consider visiting us again in the future.Kind regards,Utika Café Management