Nespresso

Name: Nespresso
Address: Ground floor, Kingdom Tower, برج المملكة، العليا Main Gate, Riyadh, Riyadh Province, Saudi Arabia
Telephone: +9668001166612
Price range: $
Rating: 4.8

518 votes

#1877 of 12714 coffeehouses in Riyadh

ClosedOpens at 9:30AM

Updated 16 days ago

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You will be offered delicious coffee. A lot of visitors suppose that the staff is nice at this cafe. Good service is something that guests note in their comments. There is homey atmosphere at Nespresso, as people see it. The overall rating of this place on Google is 4.3.

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food delivery great service friendly staff

espresso coffee

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Fahad Alqahtani 2 months ago on Google

Honestly, the manger of the boutique is rude and arrogant. I feel remorseful for my 10 year Patronage at the establishment; it’s not my first encounter with him; he always has this deeming, condescending attitude that he needs to work on. Food: 2 Service: 1 Atmosphere: 3

Response from the owner 2 months ago

Dear Fahad Alqahtani,We’re sorry to hear about your experience. Your feedback is important to us, and we’d like to make things right.Please reach out to us at 8001166612, and we’ll be happy to assist.Best regards,NespressoTeam

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Swidsson 3 months ago on Google

Great services kindly staff team Price per person: SAR 200+ Food: 4 Service: 4 Atmosphere: 4

Response from the owner 3 months ago

Dear Swidsson,Thank you for your wonderful review! We’re thrilled to know you had a positive experience with Nespresso.Your satisfaction is our top priority, and your feedback motivates us to continue delivering exceptional coffee moments.Should you ever need assistance or have more to share, we’re always here to help.We look forward to serving you again soon!Warm regards,Nespresso Team

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Sam Review 6 months ago on Google

I am writing this review to express my frustration with the online delivery service of Nespresso Club in Saudi Arabia. I placed an online order through Nespresso Club and was promised delivery within a few days. Instead, I received my shipment six weeks after the scheduled delivery date. During this period, no one was answering the Nespresso hotline despite multiple attempts to reach customer service. The lack of response and follow-up reflects very poor customer service for online deliveries. I visited the point of sale store seeking assistance, but even the salesman there was unable to reach the online customer service team. The issue was only resolved after filing a complaint with the official authorities. Based on this experience, I strongly recommend picking up your orders directly from the point of sale rather than relying on online delivery. The in-store staff are helpful, but the online service system requires significant improvement. Food: 5 Service: 1 Atmosphere: 4

Response from the owner 6 months ago

Hello Sam, We're sorry to hear this and we assure you that this is not the level of service we aim to provide to our valued customers.Please provide us with your order number so we can investigate and we will raise a complaint case for you and follow up on this matter.

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+966 800 116 6612

$$$$ Price range per person SAR 200

Ground floor, Kingdom Tower, برج المملكة، العليا Main Gate

Riyadh, Riyadh Province, Saudi Arabia

Address

Ground floor, Kingdom Tower, برج المملكة، العليا Main Gate, Riyadh, Riyadh Province, Saudi Arabia

Features

Сredit cards accepted Outdoor seating No Wi-Fi Delivery Wheelchair accessible

Opening hours