Nespresso

Name: Nespresso
Address: Panorama Mall, Gate 2, Riyadh, Riyadh Province, Saudi Arabia
Telephone: +9668001166612
Price range: $
Rating: 4.6

209 votes

#4013 of 12927 coffeehouses in Riyadh

ClosedOpens at 9:30AM

Updated 1 month ago

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Take your chance to taste great coffee. A number of guests find that the staff is attentive at Nespresso. Professional service is something that visitors note in their reviews. The atmosphere of this place is comfortable. But this place has been rated below average by Google.

Frequently mentioned in reviews

food delivery brunch great service dinner

muhammara soup broth musakhan popara biscuits

Ratings of Nespresso

Foursquare

(7.3/10)

Google

(3.4/5)

209

Visitors' reviews on Nespresso

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NUR MONDAL 9 days ago on Google

Food: 5 Service: 5 Atmosphere: 5 Price per person: SAR 60–80

Response from the owner 9 days ago

Dear NUR MONDAL,Thank you for your wonderful review! We’re thrilled to know you had a positive experience with Nespresso.Your satisfaction is our top priority, and your feedback motivates us to continue delivering exceptional coffee moments.Should you ever need assistance or have more to share, we’re always here to help.We look forward to serving you again soon!Warm regards,Nespresso Team

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Saber Atiyeh 2 months ago on Google

Food: 5 Service: 5 Atmosphere: 5

Response from the owner 2 months ago

Dear Saber Atiyeh,Thank you for your wonderful review! We’re thrilled to know you had a positive experience with Nespresso.Your satisfaction is our top priority, and your feedback motivates us to continue delivering exceptional coffee moments.Should you ever need assistance or have more to share, we’re always here to help.We look forward to serving you again soon!Warm regards,Nespresso Team

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Nada Ali 7 months ago on Google

I purchased a Nespresso milk frother in February 2026 from Riyadh Park branch. From the very first use, I noticed that the milk temperature was significantly lower than expected. I would like to clarify that I own the exact same machine purchased from Red Sea Mall in Jeddah, and it performs perfectly, heating milk to a much higher and proper temperature. Therefore, I am fully aware of what the correct performance should be. I visited the branch and reported the issue, but no inspection or testing was conducted. Instead, I was directed to contact customer service. I contacted customer support and provided all required details. I was asked to record a video demonstrating the issue, which I did. In the video, I clearly showed that the milk was not hot by placing my finger into the milk immediately after heating. Unfortunately, the response I received was unprofessional and unacceptable. I was advised to preheat the cup with hot water before pouring the milk. This is not a solution—it is simply avoiding the actual issue. Here is why this response is unacceptable: • I own the same machine from another branch that works perfectly. • The machine’s purpose is to heat milk, not require workarounds. • I went through multiple steps (visits, calls, emails, and video submission) with no real resolution. • I was never directed to a proper inspection or service center. After all these efforts, the case was closed with the same inadequate response. Based on this experience, the level of customer service does not reflect the standards expected from a global brand. Unfortunately, I cannot recommend dealing with this company given how customer complaints are handled.

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+966 800 116 6612

$$$$ Price range per person SAR 80-SAR 100

Panorama Mall, Gate 2

Riyadh, Riyadh Province, Saudi Arabia

Address

Panorama Mall, Gate 2, Riyadh, Riyadh Province, Saudi Arabia

Features

Сredit cards accepted Delivery Wheelchair accessible

Opening hours