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French food is worth a try here. The convenient location of this cafe makes it easy to reach by any transport. The patient staff shows a high level of hospitality at Novotel Restaurant. The professional service is something these restaurateurs care about. On Facebook, this place has a lot of user reviews and a 4.2 star rating, which means the place is highly popular and worth visiting.
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French
No info on opening hours
€€€€
Price range per person €24 - €48
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Novotel Marne la Vallée Collegien, 2 allee des Portes de la Forêt, Collégien, Île-de-France, France, 77090
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@novotelhotels
Sadly this is the worst review I’ve ever had to write in all my life I’d never go back to Paris because of this hotel and their staff.
Firstly New Year’s Eve is meant to be a time to reflect and celebrate right ? Well this New Year’s Eve was definitely our worst. We went out for a meal to come back to my partners Rolex sea dweller 50th anniversary watch stolen out the safe. We reported it straight away and the staff said there’s only been one cleaner in your room hinting it was the below lady in the photo when we asked her to give it back her facial expression said it all we even offered her 5,000 euro to just put it back and we wouldn’t report her to the police.
Sadly she just laughed at us and carried on cleaning how disrespectful. The head cleaner Florence was disgusting she swore at us and stormed off wouldn’t surprise me if she was in onit.
The hotels manager Theot was just as bad his response was bearing in mind at the point I’m in tears “what do you expect me to do ?” I’ve heard you’ve been rude to my staff ? Rude to your staff no I wasn’t I was crying my eyes out how’s that being rude ?
Our sons first trip to Disney land was ruined because of this all the hotel had to do was be more respectful and sort the situation out. We proved the watch and proved to them photos of the watch but their reply is still not our problem. They couldn’t care that their staff had robbed us they were all basically laughing at us it was awful.
Only member of staff who did help was Aurielle who took us the police station Thankyou.
Currently their Insurence company have replied to us 8 MONTHS LATER
Dear Sir,
We acknowledge receipt of your claim forwarded to us by Novotel Marne la Vallee.
A safe box was available in your room and you didn’t deposit your watch ROLLEX inside. In these circumstances, the liability of the hotel cannot be involved. So we are sorry we will not be able to settle your claim.
Yours Sincerely,
Mrs Clémentine LOYER
What a disgrace ! They are now playing the card that the watch wasn’t in the safe when it was !